Analytics. Smarter Commerce. Digital Transformation. Social Business. IBM's business consulting organization provides the strategic and technological expertise companies need to succeed in the decade of smart.
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Recorded on May 04, 2012
Panelists: Christopher Frank, VP Global MarketPlace Insights at American Express, Jennifer Lai, Manager of Intelligent Information Interaction, IBM Thomas J. Watson Research Center,Bill Lee, President of Customer Strategy Group and Executive Director of Summit on Customer Engagement, Mark Matiszik, I...