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#1
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I uploaded a video yesterday and it somehow just keeps playing over and over on my channel.
I set autoplay to off. There are no videos or storyboards in my autoplay cue yet this video just keeps playing over and over. Any help to turn it off? Thanks |
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#2
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I reviewed both your channels and I can see them showing the offline color bars. Could you please try again and let us know if you are still facing any issues?
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Ruheed Livestream Producer Support |
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#3
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Thank you for getting back to me.
When I logout or login to livestream and go to my channel, the video I uploaded automatically continues to play so I am confused as to what you mean when you say offline? Channel is SoftballCenter1 |
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#4
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What you were seeing could have been the thumbnail of the uploaded clip, and if you continue to watch, it transitions to the offline screen, however i have restarted your channel and it should be fixed now
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Ruheed Livestream Producer Support |
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#5
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Thanks for the help
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