#1  
Old 31st October 2009, 03:27
Arisa Arisa is offline
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Posts: 1
Unhappy Flash crashes when using livestream (all browsers)

Hello,

Since a few days I've been constantly experiencing crashes of Flash when trying to watch Livestream channels.
I use windows Vista and have tried viewing in Google Chrome 3, FireFox 3, Safari 4 and Internet Explorer 8.
Flash doesn't crash when watching YouTube video's or the flash movie on Abobe's site.
I have already tried several solutions suggested at the Google Chrome forum, all without success.
Since it only seems to happen with Livestream, I was hoping maybe someone here could help out.
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  #2  
Old 2nd November 2009, 03:13
tallasseetimes tallasseetimes is offline
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Join Date: Aug 2009
Posts: 173
Default I've started having the same problem

Seems to have started Oct 27th.
All six comuters, 4 with vista 2 withXP are having this problem.
All using IE (the only browser installed)
IE reports that the browser has crashed the allows me to restart the instance, which it does sucessfully.
MS error reporting recomended installing the latest version of Flash, which I already had.
Then it recomended running the uninstaller and re-installing flash. Which I just did yesterday.
Crashes happen after a half hour or so when running Webcaster, Procaster or a player.
Studio and FME3 both seem OK, as does YouTube (which are all to short to cause a problem) or playing entire movies on HuLu (which does not crash)
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  #3  
Old 2nd November 2009, 11:32
RickStern RickStern is offline
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Join Date: Sep 2008
Posts: 407
Default

Hi Tallasseetimes,

Encountering these crashes across multiple computers all running Internet Explorer sounds like a browser related issue. Which version of IE are you currently running?

You may also wish to download the following Adobe Flash Uninstall Application: http://kb2.adobe.com/cps/141/tn_14157.html

1. Uninstall Flash.
2. Restart your computer.
3. Download and install the latest version.

The uninstaller will perform a full uninstall of the active-x control. Keep us updated.

Best,

Rick Stern
Producer Support
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  #4  
Old 7th November 2009, 12:20
npoppens npoppens is offline
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Default Same Issue

I have tried the uninstall/reinstall of Flash and that did nothing.

I am on a Mac and do not use Internet Explorer.

I have tried using both Safari and Firefox. Both lock up during LiveStream video and chat sessions.

It worked when I first logged in today for about 5 minutes but now when I go to view a stream it locks up.

Please help. Thanks.
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  #5  
Old 14th November 2009, 19:11
unscripted unscripted is offline
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Default

Quote:
Originally Posted by npoppens View Post
I have tried the uninstall/reinstall of Flash and that did nothing.

I am on a Mac and do not use Internet Explorer.

I have tried using both Safari and Firefox. Both lock up during LiveStream video and chat sessions.

It worked when I first logged in today for about 5 minutes but now when I go to view a stream it locks up.

Please help. Thanks.
I've experienced the same problem using my iMac and Macbook Pro. For some reason, my Macbook black is the only computer that plays any of the channels, including my own, but Flash crashes on everything else.
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  #6  
Old 13th December 2009, 19:43
lifegate lifegate is offline
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Join Date: Dec 2009
Posts: 1
Exclamation Me too - Windows 7 64-bit

Just adding a "me too" to this thread. I'm running Windows 7 Ultimate, 64-bit version with 8GB RAM. I admit being a first-time user but I am not new to A/V broadcasting on the Web. Something is definitely broken here and I believe it may be due to Adobe's recent release of a Flash (security) update last week.

By the way, telling people to install an older version of Flash is not an answer. You should never tell your customers to revert to earlier versions of anything. It's the software developer's job to stay current - admittedly, not an easy job.
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  #7  
Old 15th December 2009, 08:47
charbelf charbelf is offline
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Default same problem

i am getting the same problem. today is the first time i get this error message. my friend also one week ago, i thought that its his pc ...
sure we will have a solution asap...
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  #8  
Old 18th December 2009, 06:27
charbelf charbelf is offline
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Join Date: Sep 2009
Posts: 3
Angry getting the same

Quote:
Originally Posted by charbelf View Post
1. Uninstall Flash.
2. Restart your computer.
3. Download and install the latest version.

The uninstaller will perform a full uninstall of the active-x control. Keep us updated.

the plug in crash in all of these ..... please help!
i did all of these steps, the problem remain the same...

not able to open the channel
not able to open the studio
not able to open the wbecaster

the plug in crash in all of these ..... please help!

Last edited by charbelf; 18th December 2009 at 06:30. Reason: mistake
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  #9  
Old 26th December 2009, 19:41
dhr000x dhr000x is offline
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Default

still waiting for a solution...

i also tried all browsers, uninstalled flash... it has to come from the website...
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  #10  
Old 7th January 2010, 19:38
Revolie Revolie is offline
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Default

I got the same problem, can't watch **** on this site! BUUUUMP! :O
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all browsers, crash, flash, livestream

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