Audio works in the LS Studio but isn't heard by audience

[BruceJoy]

Today when I'm testing out playing clips, I'm finding that the clips have sound in my LS Studio but isn't heard by audience:

http://www.livestream.com/vastpark?t=634425

I'm having the same issue on another account as well.

Of course, the advertising at the start is working perfectly... ;|

[BruceJoy]

Hi guys, still not hearing actual program content on my channels. Is this due to changes you've made to the system? I'm now pretty sure it is. I haven't updated my account since your recent changes.

Anyone else having issues?

[mbaron]

Hello Bruce,

Could you please confirm which channel you are having difficulties with. I reviewed the content playing in each of your three channels in auto pilot and heard audio without issue. Is this occurring only during live broadcasts, if so could you please confirm your workflow and specific devices in use.

Matt
Livestream Support

[BruceJoy]

Hi Matt, I was dumb. The problem is real but only on my machine. Somehow whatever browser I use I hear the advertising at the start of each channel but then the audio for the actual channel never appears when the video does. Perhaps there's a small bug lurking for you guys somewhere and I found it. Anyway, other machines I have are working fine so it's clearly not what I thought. Perhaps a restart on my machine will solve the issue for me too.

Thanks for your feedback.