Procaster reconnecting and failing

[Thorfinn]

Hi, I'm recently having an error where I can't stream at all. It will slowly connect to the livestream server, then it will disconnect and attempt to reconnect, and nothing ever shows up in the stream.

See screenshot here:

It also continues to say "00:00:00" and "FPS 0" and "Kbps 0" and "CPU% 0" in the preview window. It never reconnects. I didn't have this problem last week, it only started happening today, so I'm not sure what's going on.

My computer specs:
Windows 7 x64
4 GB of RAM
3 core CPU
1 TB HD
HD 5770 video card

Thanks

[ernielive]

Thorfinn,

Please run a speed test to New York, NY at the following URL: newyork.speedtest.net

Include the results of your test with your response. Additionally, could you let me know which version of Procaster you're using? You can check this by clicking 'Preferences' then click the italic 'i' in the top right of the preferences pane.

[Thorfinn]

Here's my speedtest to New York, NY

Ping: 49 ms
Download speed: 6.51 Mbps
Upload speed: 0.65 Mbps

My Procaster version is 20.2.69P

Thanks!

[ernielive]

Thorfinn,

The issue appears to be your upload bandwidth: a minimum of 700kbps upstream is required to successfully use our platform. Please be sure your computer is hard-wired to your network as opposed to using a wifi connection, and you are not running any other programs that may be siphoning your bandwidth.

[Thorfinn]

Ah! I wasn't aware. I fixed my problem now. I can stream again, thanks Ernie!

[Wookie_]

Thorfinn, what did you do to solve the problem? My specs are:

4Gb RAM
Intel Core2 Quad @ 2.83 GHz

With Speedtest data:

44ms ping
16.86Mbps Down
1.91Mbps Up