#1  
Old 28th April 2012, 18:02
albchurch albchurch is offline
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Join Date: Sep 2008
Posts: 1
Default CPU Issues and Software

I have a very powerful PC (6-core and 16GB of memory w/ SSD) ... and the LIVESTREAM FOR PRODUCERS increases my CPU to 90% + and even gets me a blue screen. I disabled record to PC option and things seem to be a bit better but any change (like 2D/3D) and it crashes my PC Again.

Is there any other software that I can use w/ new livestream and what are optimal settings for HD? The "live stream producer" seems very limited where i cant even add scrolling items on the bottom or images on top of the screen ...
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  #2  
Old 30th April 2012, 14:16
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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albchurch,

Please open a support ticket at the following URL: https://secure.livestream.com/myacco...ter/openticket

In the ticket, please include the following information:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Any additional software being run
Producer version number (open preferences, click "i" in top right-hand corner)
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