#1  
Old 13th April 2012, 12:17
gattonacademy gattonacademy is offline
Junior Member
 
Join Date: May 2011
Posts: 1
Angry Error Message "Capture Card asynhronization detected"

I purchased the Black Magic H.264 Pro Recorder this week based on an email from Livestream. (Don't get me started on the fact Livestream would send out an email about that product only to announce the Broadcaster device a week later for pre-order.)

Installation was easy enough. I am running the latest software for the device and the latest Mac public release of Procaster on a MacBook Pro (OSX 10.7.3; Intel Core 2 Duo 2.66 GHz; 4 GB DDR3 Memory).

Generally within a minute of going live, I receive the following error message "Capture Card asynhronization detected." (As a side bar, the error is missing the "c" in asynchronization.)

What can be done to resolve this error message and achieve a live broadcast that can run for a reasonable period of time?
Reply With Quote
  #2  
Old 13th April 2012, 12:36
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,503
Default

gattonacademy,

Be sure you are using the latest Black Magic drivers available at blackmagic-design.com/support - you should be running Desktop Video 9.2.1. If this doesn't resolve the issue, please open a support ticket at the following URL: https://secure.livestream.com/myacco...ter/openticket

Include all of your computer specs, Procaster version, and all other relevant information with the ticket.
__________________
Ernie
Livestream Support
Reply With Quote
Reply

Tags
asynhronization detected, capture card, h.264 pro recorder, mac

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump