#1  
Old 20th January 2012, 05:13
classmeteo classmeteo is offline
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Join Date: Nov 2011
Posts: 1
Default Viewer hours when offline
Hi all, when upgrading to a Premium channel are "viewer hours" calculated also when the channel is offline?

Thanks,

Michele
Last edited by classmeteo; 20th January 2012 at 05:16.
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  #2  
Old 20th January 2012, 16:41
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
  
Join Date: Oct 2011
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Michele,

If you have recorded content in your auto-pilot library, and a viewer visits your channel to watch this content while you are offline, it will use your viewer hours. However, the offline bars that are in your auto-pilot library by default will not count against viewer hours used.
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