Only streams audio in Windows Media Player Classic?

[Skibachu]

I tried to stream .mkv files through Windows Media Player Classic and only the audio goes through on procaster. I can watch just fine but my viewers get a black screen with audio only.
They're higher definition videos and if I play them in Windows Media Player, they get really distorted but they do stream the both the audio and video in Windows Media Player.

What can I do to fix this?

[mbaron]

Please check out the following post and let us know if you have further problems.

Originally Posted by benhomer

We looked into this a little further and the issue is with players being in overlay mode. Overlays can't be captured by Windows because they are implemented by videocard hardaware. http://en.wikipedia.org/wiki/Video_overlay

The fix is to disable overlays which can be done as follows:

In Windows Media Player 11:

1. Right click on the player and select Tools --> Options
2. In the performance tab under Video acceleration click on "Advanced"
3. uncheck the "Use overlays" box (it is under the video Acceleration heading)
4. Apply these settings and it should work immediately.

In VLC Media Player:

1. Click on Tools --> Settings
2. Click on the Video tab
3. Uncheck the "Accelerated video output (ovelays) box (it is under the Display heading).
4. Save these settings and it should work immediately.

These instructions may vary a bit on different versions and players but should be pretty close and should fix the issues across the board.

-Ben
Livestream Support

[Skibachu]

I can't find anything about overlays or video acceleration in Windows Media Player Classic Options menus. The only thing I could find was setting something to "Overlay Mixer" under "Output"

[mbaron]

Have you attempted to playback your video with VLC? This is the program we typically recommend, rather then WMP, as it is able to playback a wider range of videos.

Matt
Livestream Support

[Skibachu]

I downloaded VLC and whenever I open up my video files in it, I get a bunch of grey pixelation and some snippets of audio for a few second before I get an error message "vlc.exe has stopped working. Windows is checking for a solution."
However, I can play my other videos in VLC just fine. Just the 720p .mkv videos it refuses to play.

[coryfrans]

Originally Posted by Skibachu

I downloaded VLC and whenever I open up my video files in it, I get a bunch of grey pixelation and some snippets of audio for a few second before I get an error message "vlc.exe has stopped working. Windows is checking for a solution."
However, I can play my other videos in VLC just fine. Just the 720p .mkv videos it refuses to play.

Do you happen to know what mkv codec you are using?

[elitedata]

try each setting (outlined in the red box) and see if the video is captured.
the settings in the screen shot work for me using the Haali renderer.
im using MPC version 1.5.2.3456.