bug with the 2 and 3 D

[blanchebln]

Hi,
I've got a new mac 10.7, and i can't really use the 2 and 3 D. It works first but when i come back on the camera or screen, i can't go back on the 2D or 3D. It bugs...
I had the procaster 20.2.00 and now the 20.2.16, it doesn't change anything...
I hope that you can help me!
Blandine

[mbaron]

blanchebln,

Thank you for bringing this to our attention. I was able to replicate this behavior and have alerted our developers.

Matt
Livestream Support

[mbaron]

blanchebln,

I was asked by our Procaster Dev team to have you send in your logs so they can investigate further. You can save your logs from the Procaster preferences menu, under the video tab. This will then save a Zip file to your desktop. If you could please send this file and an outline of your issue, along with a link to this forum post to Procaster@livestream.com we'll be able to look into this.

Matt
Livestream Support

[mbaron]

I have an update from our Procaster team. If you could please launch Procaster, then the preferences menu and navigate to the desktop tab. From here you'll see the option for "Effect Render Method" in the bottom right-hand corner, simply switching to "software" should fix this behavior you were experiencing. Could you please try this and let me know your results.

Matt
Livestream Support