Video I publish is accepted by server, but is shown an offline on the channel page

[roman781]

I am publishing H.264 video in a FMLE-like way, and the video is taken off IP camera and is encoded as H.264 feed.

The video is accepted by the server and I can see using network sniffer that data is going to server, no errors reported back. Still on the channel page in browser, the screen shows video as offline, with small blinking once every a few seconds.

As I don't see any indication of error, is there any way to troubleshoot the broadcast and find out where exactly it got stuck?

[jasonlive]

roman781,

What type of IP camera are you using? In general, most IP cameras are not supported by Flash and do not work in Livestream Studio. The exception is some AXIS cameras, which include a video capture driver.

Best,
Jason

[roman781]

Originally Posted by jasonlive

What type of IP camera are you using? In general, most IP cameras are not supported by Flash and do not work in Livestream Studio. The exception is some AXIS cameras, which include a video capture driver.

Jason, thanks for quick reply.

I use a camera from Stardot, SDH500BN to be exact. The camera itself obviously does not support RTMP, and I am taking its H.264 feed via RTSP protocol in my application, then RTMP code upload it onto livestream.com server the same way Adobe FMLE does (using rtmp://publish.livestream.com/mogulus/channelname/username=yourusername/password=yourpassword/isAutoLive=true etc.)

So what I have is basically the following: my application, healthy H.264 feed (plays correctly itself), RTMP connection to livestream.com, video publishing with no errors (I have Wireshark capture log which shows this). Still no picture on livestream.com channel.

You mentioned that Flash does not support IP cameras, did you mean that there is no suitable driver to pass video to video distribution service, or Flash support has certain constraints, such as limited in H.264 profile/level which the camera output may exceed and no decoding takes place?

[jasonlive]

roman781,

I'm not sure what application you're using (perhaps it is custom), but your stream would need to be at or below a total bitrate of 500kbps. Please let me know if this helps.

Best,
Jason

[roman781]

Originally Posted by jasonlive

I'm not sure what application you're using (perhaps it is custom), but your stream would need to be at or below a total bitrate of 500kbps. Please let me know if this helps.

Yes it's custom. I set the camera to generate 450 kbit/s and seems to be doing so (according to network traffic). My understanding is that it is something with H.264 stream, it's good enough for server, and it is not good for presentation back in Flash on client computers. I was going to try a different source for video, but I did not have a chance yet to try this out.