Streaming live, but channel displays offline/black screen

[waynemerchant]

not good when you are trying to broadcast for a client

[benhomer]

Can you let us know when you experienced this issue? Please give us a call or open a support ticket and we can schedule a time to look into it directly to try to replicate what you experienced.

-Ben
Livestream Support

[br_andedbyarose]

Tonight I tried to show a movie to my friends and it was broadcasting perfectly on my side but the channel was black right off the bat.

[ernielive]

br_andedbyarose,

When this occurred, did you look in your studio? Sometimes there can be a 'dead source' in your studio, which shows black instead of the actual broadcast. If this occurs you can just remove the dead source from the sources section of the broadcast live tab in the studio.

[ProjectNightmare]

I have been havng issues with my Procaster as well, same as the results as the above responces to the previous complaning users, My Procaster works fine and says that I'm streaming perfectly when on the Mobile setting or an bps average below 500, but for some reason it just shows up on a black screen on my Stream, I even restarted it like I was asked to when I asked for help and that did nothing at all. It only worked ONCE for me at one point when my Caster worked fine, I know I should open a ticket, but if any users around here has solved the issue please contact me through here and we can do a Join.me please please help me out because I hate using Manycam as a last resort.