#1  
Old 1st September 2011, 09:56
kjarisk kjarisk is offline
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Posts: 3
Default Facebook problem, cant set the channel

Hei,

Trying to configure Livestream on facebook, I have already made a page and get up the box that livestream is on that page, but it only show Installed but channel not set when I try to set a channel I alway just return to this page,

I tried existing channel by login in and without login inn, what is happening, just 2-3 days ago this was working fine....
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  #2  
Old 1st September 2011, 10:13
RickStern RickStern is offline
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We're currently experiencing issues with the Livestream for Facebook app. A fix should be available within the next 24 hours.

We apologize for the inconvenience.

-
Rick Stern
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  #3  
Old 1st September 2011, 10:27
kjarisk kjarisk is offline
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ah ok, thank you!!!
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  #4  
Old 2nd September 2011, 07:56
kjarisk kjarisk is offline
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any updates yet? Still the same..
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  #5  
Old 3rd September 2011, 20:57
ruamariaantonia ruamariaantonia is offline
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Quote:
Originally Posted by kjarisk View Post
any updates yet? Still the same..
I'm wating a solution too.........
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  #6  
Old 3rd September 2011, 20:58
ruamariaantonia ruamariaantonia is offline
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Quote:
Originally Posted by kjarisk View Post
any updates yet? Still the same..
I'm waiting a solution too.........
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  #7  
Old 4th September 2011, 16:10
ruamariaantonia ruamariaantonia is offline
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Default Livestream to Facebook just to big channels???!?

Quote:
Originally Posted by ruamariaantonia View Post
I'm waiting a solution too.........
Hello!

I received this message from Livestream:

-------------------------

Livestream Free Channel Verification
Application not approved for ruamariaantonia
Unfortunately, we cannot approve your application at this time, due to the following issues:

New, inactive or small channel:
The quantity of recorded / uploaded content on your channel is not developed enough to meet livestream.com publishing / editorial requirements. Please don't hesitate to re-submit when your channel grows.

To re-submit your application, please address any issues above before following the verification link from your 'My Channels' page. In the meantime, we hope you will continue to enjoy the Livestream Free service for your unverified channel.

Thank you.

-----------------------------

The Livestream is just to big channels?? I didn't know it.....

Thanks
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  #8  
Old 4th September 2011, 18:30
Henry_live's Avatar
Henry_live Henry_live is offline
Livestream Producer Support
 
Join Date: Mar 2010
Location: New York
Posts: 640
Default

Quote:
Originally Posted by ruamariaantonia View Post
Hello!

I received this message from Livestream:

-------------------------

Livestream Free Channel Verification
Application not approved for ruamariaantonia
Unfortunately, we cannot approve your application at this time, due to the following issues:

New, inactive or small channel:
The quantity of recorded / uploaded content on your channel is not developed enough to meet livestream.com publishing / editorial requirements. Please don't hesitate to re-submit when your channel grows.

To re-submit your application, please address any issues above before following the verification link from your 'My Channels' page. In the meantime, we hope you will continue to enjoy the Livestream Free service for your unverified channel.

Thank you.

-----------------------------

The Livestream is just to big channels?? I didn't know it.....

Thanks
Livestream Channels are verified when the meet the criteria listed on the following URL: http://www.livestream.com/userguide/...l_Verification

This includes having a Banner, Logo, Autopilot clip, Video on Demand content, along with other items. Please review that page for more information on how to get your channel verified.
__________________
-Henry
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  #9  
Old 5th September 2011, 03:14
Skagenfondene Skagenfondene is offline
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Hei,

Any news on facebook app? I cant change channels or add channels to a new page.
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  #10  
Old 6th September 2011, 16:08
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jasonlive jasonlive is offline
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Posts: 1,395
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Quote:
Originally Posted by Skagenfondene View Post
Hei,

Any news on facebook app? I cant change channels or add channels to a new page.
Skagenfondene,

We don't have any update at this time. You can track the progress of this fix on our Service Health dashboard:
http://www.livestream.com/support/servicehealth

Best,
Jason
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