How to change my logo in configure your graphics template

[lasalsavive]

I'm looking to change my logo in configure your graphics template but after download and save it when I close the login the old logo appears another time.
What I have to do?
Have you had the same problem?
Thanks for your help.

[kamnet]

Are you talking about the logo that appears on your channel's webpage underneath the player and in searches, or are you talking about the corner bug that appears in the top-right corner of your video player?

[lasalsavive]

Originally Posted by kamnet

Are you talking about the logo that appears on your channel's webpage underneath the player and in searches, or are you talking about the corner bug that appears in the top-right corner of your video player?

I'm talkinkg about the corner bug that appears in the top-right corner of my video.

[kamnet]

Make sure that the image you are using is 100kb or smaller in size. Have you tried removing the logo completely, saving the changes, then uploading a new corner bug? (As opposed to just uploading the new graphics to replace the old)

[michael2247]

Originally Posted by lasalsavive

I'm looking to change my logo in configure your graphics template but after download and save it when I close the login the old logo appears another time.
What I have to do?
Have you had the same problem?
Thanks for your help.

I had this same problem with my channel... I have found out it will revert back to the old bug if you have recorded shows that have used that bug/testcard in them. So I suggest deleting all recordings.

[djnecro]

Originally Posted by michael2247

I had this same problem with my channel... I have found out it will revert back to the old bug if you have recorded shows that have used that bug/testcard in them. So I suggest deleting all recordings.

Um... does anyone else see the issue with this?


There MUST be another way of doing this without destroying months of recorded videos... that is utter bull feces....

[pilotcar]

Originally Posted by djnecro

Um... does anyone else see the issue with this?


There MUST be another way of doing this without destroying months of recorded videos... that is utter bull feces....

I whole-heartedly agree djnecro... bull feces abound with this issue. It's completely pointless to have live graphics that won't go away after being replaced. If we need to remove all previously recorded clips that have live graphics in order to change them... is it really worth using live graphics at all?

I have numerous emails and posts about this... Mogulus either doesn't know how to fix it or doesn't care.

[projectreveal]

what a topic HAHA
i hope this doesnt happen to me haha lol good job i read this.

[Nemoniak]

I don't have any recorded clips and neither neither a recorded clips Storyboard. But i'm still unable to replace my old bug by a new one, i tried all formats, to delete the old one/ save and upload the new logo, tried also to calm down but it still doesn't work.

I hope this bug gets fixed soon as this is a primary feature imho ...