#1  
Old 2nd August 2011, 22:24
erogruenin erogruenin is offline
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Join Date: Aug 2010
Posts: 2
Default livestream won't work when viewing

I am unable to view ANY livestream except for the embedded video on the front page of livestream.com. The video is perpetually trying to load and from time to time gives updated views of the streamer's desktop. The chat works fine. I am able to stream fine as well.

ISP: AT&T in San Francisco, CA
Flash version: WIN 10.3.181.34
Browser: Chrome and Firefox
Links to streams where this is occuring: all of them, but here's a couple links
http://www.livestream.com/shilin
http://www.livestream.com/lexxysdrawtimes

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  #2  
Old 3rd August 2011, 12:45
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jasonlive jasonlive is offline
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Posts: 1,395
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Quote:
Originally Posted by erogruenin View Post
I am unable to view ANY livestream except for the embedded video on the front page of livestream.com. The video is perpetually trying to load and from time to time gives updated views of the streamer's desktop. The chat works fine. I am able to stream fine as well.

ISP: AT&T in San Francisco, CA
Flash version: WIN 10.3.181.34
Browser: Chrome and Firefox
Links to streams where this is occuring: all of them, but here's a couple links
http://www.livestream.com/shilin
http://www.livestream.com/lexxysdrawtimes

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erogruenin,

Can you view streams when you uninstall AdBlock and then re-launch your browser?

Best,
Jason
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  #3  
Old 3rd August 2011, 16:05
erogruenin erogruenin is offline
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Posts: 2
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No, I cannot, not even uninstalled.
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  #4  
Old 4th August 2011, 11:56
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jasonlive jasonlive is offline
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Join Date: Dec 2010
Posts: 1,395
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Quote:
Originally Posted by erogruenin View Post
No, I cannot, not even uninstalled.
If you're willing to allow one of our engineers to remote into your computer to investigate, please let me know your skype name and when you might be available for this. In the meantime, I'd recommend possibly resetting your browser preferences, and making sure there are no settings from AdBlock Plus still active. It's my feeling that this is likely related to AdBlock Plus.

Best,
Jason
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