Blackberry

[100radioweb]

I was seeing if my stream was showing on a blackberry device, so i entered to mobile.livestream.com from my bb internet then i searched for my channel and tried to play it, but my blackberry device pop-up a message saying "! The media being played is of an unspported format.(error playing) what should i do?

thank you.

[Henry_live]

Originally Posted by 100radioweb

I was seeing if my stream was showing on a blackberry device, so i entered to mobile.livestream.com from my bb internet then i searched for my channel and tried to play it, but my blackberry device pop-up a message saying "! The media being played is of an unspported format.(error playing) what should i do?

thank you.

In order for your stream to be available on your Blackberry and other mobile devices, you must be streaming in a mobile compatible format. Currently, only h.264 video with AAC audio is supported on Mobile. We recommend streaming with Procaster (http://www.procaster.com) for this. What have you been using as an encoder?

[100radioweb]

Thank you,

I have been using the procaster with h.264 advanced encoder but its still not working.

[mbaron]

100radioweb,

Could you please confirm wish preset or bit rate you're encoding at and whether you have mobile checked in the preferences menu.

Matt
Livestream Producer Support

[100radioweb]

Mbaron,

My current "tarhet bitrate" is 48 and the "mobile stream" is checked in blue (show in mobile.livestream.com)

[coryfrans]

Originally Posted by 100radioweb

Mbaron,

My current "tarhet bitrate" is 48 and the "mobile stream" is checked in blue (show in mobile.livestream.com)

Please provide the version of procaster you are using, and the model of your blackberry phone.

[iyara]

Originally Posted by coryfrans

Please provide the version of procaster you are using, and the model of your blackberry phone.

I have same problem

I use 9780 os6 I set up every thing you advice can not see on mobile but all I pnone I pad it work

[dbandit]

I've also had this problem for months now and even started a ticket on it

[dbandit]

I just loaded an older version of procaster and it worked with that Version 10.0.124. So it is definitely the 20.XXXX series that is not working with the mobile streaming.
Livestream.com please look into this if you can, thanks for you assistance in advance.

[jasonlive]

You should have a better experience viewing Livestream from m.livestream.com/channelname in BlackBerry devices.

Best,
Jason