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  #21  
Old 8th March 2010, 11:27
RickStern RickStern is offline
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Quote:
Originally Posted by Ponch0 View Post
Hello everyone,

I'm curently in the same situation as posted before, I didn't know deleted channel could'nt be re-used.

I e-mailed the support but no answer yet, if someone can restore my channel " Ponch0 ", it will be great !


Keep on the good work, livestream team !

Thanks, have a good day !
Restored, enjoy.

Best,

Rick Stern
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  #22  
Old 8th March 2010, 12:12
Ponch0 Ponch0 is offline
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Wow quickly done, thank you !
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  #23  
Old 11th March 2010, 23:15
sr423 sr423 is offline
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Default Retrieve Deleted Channel?

I created a channel, deleted it, and cannot recreate it. I deleted it over 2 weeks ago and have sent multiple emails to support without any fix. How can I recover a deleted channel or recreate it? I checked and it definitely does not exist but when I try to launch it, the site says it already exists.

Thanks!
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  #24  
Old 12th March 2010, 11:50
RickStern RickStern is offline
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What is the channel name? I can do this for you.

Best,

Rick Stern
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  #25  
Old 16th March 2010, 22:20
sr423 sr423 is offline
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Hey Rick,

The Channel's name was Nomak

I had it under my account sergior423 but I wanted to delete it and open it in this account (sr423) since I don't like my name being displayed. Let me know if you can add it to this account instead please.

Thanks!
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  #26  
Old 17th March 2010, 11:06
RickStern RickStern is offline
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Your channel has been restored to your original account. If you would like to transfer this channel to a different account, please visit the following userguide link to learn more: http://www.livestream.com/userguide/...nnel_Ownership

-
Rick Stern
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  #27  
Old 17th March 2010, 19:27
sr423 sr423 is offline
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Rick,

I have requested to support to delete my old account so that I can recreate it before posting this. I cannot even recreate it now but Livestream sends me new passwords and the user name when I ask for it. Is there a way I can call you or support? I really do not want to post a message, wait a day, post again. I would like to resolve this ASAP please. I've been waiting weeks as it is from Tech Support.

If you can, either create my channel on THIS account (sr423) or delete it and allow me to recreate it (last time it was deleted I could not recreate it anywhere). Please assist.

Last edited by sr423; 17th March 2010 at 19:32. Reason: adding pwd/username emailing issue
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  #28  
Old 18th March 2010, 11:30
RickStern RickStern is offline
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The channel has been transferred to the new account (sr423).

-
Rick Stern
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  #29  
Old 18th March 2010, 19:12
sr423 sr423 is offline
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Quote:
Originally Posted by RickStern View Post
The channel has been transferred to the new account (sr423).

-
Rick Stern
Thank you sir, all issues are now resolved!
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  #30  
Old 18th March 2010, 22:15
fendermartin fendermartin is offline
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Join Date: Mar 2010
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Angry Please restore my channel

I just signed up today and accidentally deleted my channel name (alholley) when I was trying to delete a video. I need my channel name. Please help.
Thanks,
Al

Last edited by fendermartin; 18th March 2010 at 22:23. Reason: wanted to add my channel name for Rick? (alholley)
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