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  #121  
Old 6th February 2011, 13:22
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mbaron mbaron is offline
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We can restore this channel simply open a support ticket and give us the channel name:

https://secure.livestream.com/myacco...ter/openticket

Matt
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  #122  
Old 11th February 2011, 11:56
neilkt neilkt is offline
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That's EXACTLY what happened to me. This 'permanent username' needs to be clearly stated somewhere, as well as instructions on how to transfer the channel to another user if that's possible. Otherwise people will be deleting good channels by mistake all the time. They should also have a chance to restore a channel within 24 hours once they realize they made a mistake.
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  #123  
Old 11th February 2011, 16:41
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mbaron mbaron is offline
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Deleted channels can be restored by opening a support ticket here and stating your issue:

https://secure.livestream.com/myacco...ter/openticket

Matt
Livestream Producer Support
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  #124  
Old 12th February 2011, 10:20
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jasonlive jasonlive is offline
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Quote:
Originally Posted by neilkt View Post
That's EXACTLY what happened to me. This 'permanent username' needs to be clearly stated somewhere, as well as instructions on how to transfer the channel to another user if that's possible. Otherwise people will be deleting good channels by mistake all the time. They should also have a chance to restore a channel within 24 hours once they realize they made a mistake.
Information on how to transfer a channel is clearly stated in our user guide:
http://www.livestream.com/userguide/...t_up_your_team

We can also restore deleted channels at any time.
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  #125  
Old 24th February 2011, 00:16
madamedada madamedada is offline
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Default Can I recover a delete channel?

I'been deleted my first channel for mistake so I want to know if I can recover the channel or if I can use the same short name again.
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  #126  
Old 24th February 2011, 11:38
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jasonlive jasonlive is offline
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Quote:
Originally Posted by madamedada View Post
I'been deleted my first channel for mistake so I want to know if I can recover the channel or if I can use the same short name again.
If you open a ticket in our support center, we'll be happy to help:
https://secure.livestream.com/myacco...ter/openticket

Best,
Jason
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  #127  
Old 7th March 2011, 04:23
Sefardim Sefardim is offline
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Hello there,
I've accidentaly deleted my channel "teroatelier", I've opened a ticket in the support center so you can please restore it, hope I did it well ^^u

Thanks in advance
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  #128  
Old 8th March 2011, 13:16
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mbaron mbaron is offline
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Sefardim,

I have restored your channel.

Matt
Livestream Producer Support
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  #129  
Old 17th March 2011, 04:00
andrewjamii andrewjamii is offline
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I think all the members should use the material which is not under copyright act so that they can avoid deleting of their channels.
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  #130  
Old 17th March 2011, 22:41
lisa1982 lisa1982 is offline
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It is possible to change the channel? I mean not to delete it but to change it with another?
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