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  #111  
Old 6th January 2011, 15:30
georgedonnelly georgedonnelly is offline
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You guys are really excellent. Thank you so much. Virtual handshake of thanks sent your way.
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  #112  
Old 9th January 2011, 19:19
cseeman cseeman is offline
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You should contact support directly. Make sure it's actually gone and not just missing from VOD or auto pilot. To be safe, many producers also record to their local hard drive (which Procaster and many other streaming applications support).
https://secure.livestream.com/myacco...ter/openticket
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  #113  
Old 19th January 2011, 11:09
blaze0x blaze0x is offline
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Default Accidentally Deleted Livestream Channel.

Hello

A sibling accidentally deleted my livestream channel and I was wondering if there was any way I could get it back.

It's this one:
www.livestream.com/blaze0x

Any help is appreciated and thanks.
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  #114  
Old 19th January 2011, 13:37
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mbaron mbaron is offline
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Quote:
Originally Posted by blaze0x View Post
Hello

A sibling accidentally deleted my livestream channel and I was wondering if there was any way I could get it back.

It's this one:
www.livestream.com/blaze0x

Any help is appreciated and thanks.

I have restored your channel for you.

Matt Baron
Livestream Producer Support
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  #115  
Old 19th January 2011, 14:48
blaze0x blaze0x is offline
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Quote:
Originally Posted by mbaron View Post
I have restored your channel for you.

Matt Baron
Livestream Producer Support

Thank you very much.

One more question if you don't mind. When I try to view the recorded videos on the livestream or the ones imported from youtube it doesn't work. Though it does say for the livestream recorded vids that they are currently being imported. Does this mean it's just a matter of time before they are restored or are they gone for good?

Thanks again.
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  #116  
Old 19th January 2011, 16:06
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mbaron mbaron is offline
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I'll look into this further, but do you know when your channel was originally deleted?
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  #117  
Old 19th January 2011, 16:24
blaze0x blaze0x is offline
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Quote:
Originally Posted by mbaron View Post
I'll look into this further, but do you know when your channel was originally deleted?
I don't remember the exact date but if I remember correctly it was about 3 months ago.
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  #118  
Old 19th January 2011, 16:57
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mbaron mbaron is offline
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That explains things then. Content on our servers that is from deleted accounts is cleared once a month, unfortunately we will not be able to recover it.

Last edited by mbaron; 19th January 2011 at 17:07.
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  #119  
Old 6th February 2011, 01:00
mastergatuno mastergatuno is offline
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Default Deleted Channel

I deleted my channel because I wanted to reamake it, but with the same name.
Now it's not possible.

How much time the old name will last in the database?
Or I'll never be able to use it again?

Thanks!
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  #120  
Old 6th February 2011, 01:06
mastergatuno mastergatuno is offline
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Hi!
Sorry, I made a topic on Support and didn't see this one =/

Well, I didn't knew that my username would be used as my login, then I tought: let's delete my channel and this account so that I can use the name name again with another username.

But then, I just wanted to do a test and can't use the same channel. Can I recover my old channel "MikeShox" so I can transfer it to a new account? Just saw this option was possible after reading this topic =/

Sorry!
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