#21  
Old 4th July 2011, 17:56
SanpaSazzaro SanpaSazzaro is offline
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Posts: 6
Default Installer log

Finally, part 5:

Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): MyPicturesFolder = C:\Users\Sanpa\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): PhysicalMemory = 3999
Property(C): VirtualMemory = 6041
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = Sanpa
Property(C): UserSID = S-1-5-21-3278419287-414885675-182517536-1000
Property(C): UserLanguageID = 1033
Property(C): ComputerName = SANPA-PC
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1280
Property(C): ScreenY = 800
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 17:43:33
Property(C): Date = 7/4/2011
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): MsiRunningElevated = 1
Property(C): Privileged = 1
Property(C): USERNAME = Sanpa
Property(C): DATABASE = C:\Users\Sanpa\AppData\Roaming\Procaster\Livestrea m Procaster\install\FEB3C83\Procaster.msi
Property(C): OriginalDatabase = C:\Users\Sanpa\AppData\Roaming\Procaster\Livestrea m Procaster\install\FEB3C83\Procaster.msi
Property(C): SOURCEDIR = C:\Users\Sanpa\AppData\Roaming\Procaster\Livestrea m Procaster\install\FEB3C83\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = C:\
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 7/4/2011 17:43:33 ===
MSI (c) (90:18) [17:43:33:217]: Note: 1: 1708
MSI (c) (90:18) [17:43:33:217]: Product: Livestream Procaster -- Installation failed.

MSI (c) (90:18) [17:43:33:219]: Windows Installer installed the product. Product Name: Livestream Procaster. Product Version: 20.2.0. Product Language: 1033. Manufacturer: Procaster. Installation success or error status: 1603.

MSI (c) (90:18) [17:43:33:221]: Grabbed execution mutex.
MSI (c) (90:18) [17:43:33:221]: Cleaning up uninstalled install packages, if any exist
MSI (c) (90:18) [17:43:33:224]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/4/2011 17:43:33 ===



Does this help at all?
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  #22  
Old 14th July 2011, 08:24
RonaldH RonaldH is offline
Livestream Procaster Support
 
Join Date: Apr 2011
Posts: 401
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We should have fixed the installer issue. You can get the new version at http://www.livestream.com/forum/show...8&postcount=56 if you still have problems do the following:
1) Press the windows key and r at the same time
2) type in %temp%
3) Press OK
4) Look for the following file ProcasterInstaller or ProcasterInstaller.Log
5) Send an email to procaster@livestream.com and include that file describing the problem you have with the isntaller.
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  #23  
Old 4th August 2011, 10:05
TankadinMorwo TankadinMorwo is offline
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Join Date: Aug 2010
Posts: 1
Default

Hello there,

i got a similar issue. i regulary run procaster, some days ago it ain't launching anymore. i deinstalled it, since then i got the same weird insatllation breakdown which is al mentioned here before.

i go make RonaldH's advice of report-digging and emailing, but i don't have any files like file ProcasterInstaller or ProcasterInstaller.Log to bring on.

so then
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  #24  
Old 4th August 2011, 10:17
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jasonlive jasonlive is offline
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Posts: 1,395
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TankadinMorwo,

Have you tried installing the newest beta? If not, please do so and report back. You can find it here:
http://www.livestream.com/forum/showthread.php?t=7604

Best,
Jason
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  #25  
Old 5th September 2011, 11:50
orli1337 orli1337 is offline
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Posts: 1
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same here, win7 64 sp1
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  #26  
Old 6th September 2011, 03:04
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mbaron mbaron is offline
Livestream Producer Support
 
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Location: New York, NY
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orli1337,

Please provide us with the exact version you're trying to install and any error message you receive.

Thanks,
Matt
Livestream Producer Support
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  #27  
Old 13th September 2011, 00:22
ZeroVIII ZeroVIII is offline
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Posts: 2
Default

im in the same boat, im on a vista 32 :\
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  #28  
Old 13th September 2011, 16:39
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jasonlive jasonlive is offline
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Quote:
Originally Posted by jasonlive View Post
Have you tried installing the newest beta? If not, please do so and report back. You can find it here:
http://www.livestream.com/forum/showthread.php?t=7604
Best,
Jason
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  #29  
Old 14th December 2011, 15:16
Aikou Aikou is offline
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Join Date: Dec 2010
Posts: 2
Default Install impossible "because of an error"

Hi there,

I keep trying to install Procaster and there's still an error in there, that stops the process before achievement.

Here is a picture of what I get after telling the install programm "run as administrator" or not.

http://img641.imageshack.us/img641/4017/sanstitreug.png

Could someone tell me what's going on? What am I doing wrong?

Thanks for your feedback
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  #30  
Old 15th December 2011, 11:52
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ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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Aikou,

Which version of Procaster are you attempting to install? You should try installing 20.2.43, if you haven't already. It can be found at the URL below:

http://www.livestream.com/forum/showthread.php?t=7604

Ernie
Livestream Support
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