Procaster Audio

[loicvdw]

I have the same problem
Is there already an answer?

[srpurdy]

well I got this problem too. finally got it all working except sound.

The above doesen't work for me unfortually.

I tried deleting the appdata/procaster folder and uninstalling/reinstalling 3 times, even re-installed my sound drivers.

Any suggestions?

I'm using Vista 64bit

Shawn

[benhomer]

If you are still having this issue please send us the following to procaster@mogulus.com so we can look into this further.

Log file located below:
C:\Users\<user name>\AppData\Local\procaster\procaster.log
OR C:\Documents and Settings\<username>\Local Settings\Application Data\procaster

As well as the results of dxdiag which you can get by following these instructions:
1. press Start (xp: start + run)
2. type in the box dxdiag, press enter
3. in dxdiag, click on Save All Information
4. send us the text file you saved

-Ben
Mogulus Support

[SexyTime10]

I'm having trouble finding the AppData folder. You said it was located like so: C:\Users\<user name>\AppData\Local\procaster\procaster.log I see C:\Users\<username>\... but I do not see a folder labeled 'AppData' if you meant to go to the folder where Procaster was installed, I did that and found the folder labeled: procaster_global I opened it via notepad and wrote exactly what I had been told, yet I still have no sound. For the record, I am using 'Speakers' Audio' and 'Stereo'. I have tried pretty much everything, but I can't seem find anything that works. Also, I don't see the procaster.log file nor the dxdiag file.

[liorm]

Hello

AppData is a hidden folder and usually Windows is setup not to show hidden folders

You should copy the full path C:\Users\<user name>\AppData\Local\procaster into your file explorer (or into your Start box), and change <user name> with the user name you use to login into windows.Then, hit enter

A folder will open. please send us the all the files from this folder

For dxdiag, just hit Start, type Dxdiag and hit Enter. then Save All Information and send us the file.

HTH
thanks
Lior Messinger
VP of Game and Desktop Products
Livestream

[Stett]

I'm having this problem as weel. I've tried re-installing, and all of the other recommended fixes. Nothing is working. Please help.

[Elmatto]

I am also have troubles with the sound working from my desktop stream.
Everything has been adjusted and messed with in the settings...and still nothing.
Also. Using XP.

[Fareydoon]

Originally Posted by andrw

This worked perfectly thanks soo much man all i did was change the name in the appdate and it worked fine

huh, can someone explain to me what this guy did exactly? my sound isnt coming out for people in my channel

[sukasaroth]

yeah i got the same problem i can broadcast sound if i plug my sound output directly into my mic input... but then im without sound. idk how to get it to broadcast without using the mic jack and its aggrivating me.

[kawkun]

I also have this problem. I cant livestream my music. its really aggravating, HELP PLZ!