#1  
Old 28th February 2011, 23:35
IBLM IBLM is offline
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Join Date: Dec 2010
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Default Deleted video restore?

I deleted a storyboard from my VOD playlist and the videos that it contains was also deleted in my recordings videos. Is it possible to restore this videos? I need it. Thanks
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  #2  
Old 1st March 2011, 02:18
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gamersubs gamersubs is offline
Livestream Producer Support
 
Join Date: Apr 2010
Location: Bangalore, INDIA
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Hello,

From which side panel did you deleted the story board. If you select the Video-On demand tab you will see two sections on the right side you will see On-Demand and the left side you will see library. If you have deleted it from the left side then it will be deleted permanently. If you have not done so, and still the story board is missing, then please open a ticket at the support center and send your query their.
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  #3  
Old 1st March 2011, 23:16
IBLM IBLM is offline
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Thanks. I'm pretty sure that I deleted the video from the VOD panel at my right and those videos was automatically deleted from my storyboard panel at my left, especifficaly the "recordings" folder. But thanks I'm going to open a ticket to the support team to try to resolve this issue.
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restore deleted video, storyboard, vod, vod storyboard

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