Message Limit In Chat

[radiosilence257]

Hey Paul,
To the best that I can tell the issue started about on Friday and ended yesterday. I had been getting it when i would just type 3-4 consecutive messages, but now I can do a full count to 15 without any problems... Maybe it was temporary? I'll report back if I can replicate the error.

[Deussu]

I'm having this limit right now, and it's resulting in me losing pretty much all my viewers. It's very irritating and extremely annoying. It's a completely useless feature which cannot even be turned off anywhere!

This whole thing started today, just when I started my streaming. With no warning at all.

[bakanekonei]

I have also been dealing with this starting today. I haven't ever had to deal with message limits, and I have great chats where sometimes people only come to chat or visit. Now that I am having to clear the chat every 20 seconds or about every 12 messeges, people feel that they aren't allowed to chat and I am loosing viewers. If this continues I will just have to leave. It's completely annoying and I am not getting anything done! Not to mention I will type out a lengthy message, and while I am typing other people are chatting and when I hit send it tells me the max is reached.

I am very, very unhappy about this!

[lasalsavive]

The same problem for me starting from today.
If at Livestream want we change platform this is the best way...pheraps they are suggesting us to switch at the pro version...I don't understand this way of promoting their platform.

That's really a big error.

[RickStern]

Originally Posted by lasalsavive

The same problem for me starting from today.
If at Livestream want we change platform this is the best way...pheraps they are suggesting us to switch at the pro version...I don't understand this way of promoting their platform.

That's really a big error.

Hey All,

We're currently investigating this issue. Thank you for your patience. We'll report any updates here.

-
Rick Stern

[bakanekonei]

Originally Posted by RickStern

Hey All,

We're currently investigating this issue. Thank you for your patience. We'll report any updates here.

-
Rick Stern

thank you so much!

[RickStern]

Hey All,

We've implemented a hotfix which should resolve the issue regarding the message limit. If you still encounter this issue, please alert us here or by emailing Support@livestream.com

Thank you again for your patience.

-
Rick Stern

[lasalsavive]

Originally Posted by RickStern

Hey All,

We've implemented a hotfix which should resolve the issue regarding the message limit. If you still encounter this issue, please alert us here or by emailing Support@livestream.com

Thank you again for your patience.

-
Rick Stern

Thanks a lot!
I'm happy to know that it's not a limit but an error...

[Shoezor]

"This message limit for this channel has been hit. Please try sending your message again later."
This is showing up just about every time I try to say something. I can't even chat because of it.

[mbaron]

Originally Posted by Shoezor

"This message limit for this channel has been hit. Please try sending your message again later."
This is showing up just about every time I try to say something. I can't even chat because of it.

Shoezor,

Could you please send us a screen shot of this problem.

Thanks,
Matt
Livestream Producer Support