Procaster Game Support Thread

[stucifer]

Originally Posted by stucifer

sure- where are the log files you need, i'll be glad to send them over. in the mean time I will enable vsync and see if that helps.

VSync didn't seem to help in Desktop mode unfortunately.

[Viajero1969]

Hi I have just started streaming with procaster some of my games, and the resolution seems to be very poor, text can not eb read etc.

When I go to Preferences/Video the Ouput Resolution section is not accessible when clicking on it. Is that normal?

I have tried changing the Quality in the main procaster screen up to 3196kbps with my CPU doing fine in green but still i cant read the text in the game I am broadcasting.

I know it is possible because I have broadcasted recently with Xfire and the text can be read no problem, so I am puzzled with this Procaster... is there anything I am missing?

[RonaldH]

Hey Viajero1969, What is the resolution you are trying to stream with? if it's a really small resolution (mobile quality), or really big (4k) this might be the problem.

Could you also say which game you are trying to broadcast?

[RonaldH]

stucifer, we're looking into it at this point, your logs file provided information and will get back to you when we think we fixed it.

[stucifer]

Originally Posted by RonaldH

stucifer, we're looking into it at this point, your logs file provided information and will get back to you when we think we fixed it.

Ok, but I don't remember sending you log files. But if you have what you need, I look forward to the answer.

[Viajero1969]

Originally Posted by RonaldH

Hey Viajero1969, What is the resolution you are trying to stream with? if it's a really small resolution (mobile quality), or really big (4k) this might be the problem.

Could you also say which game you are trying to broadcast?

No, no. I am not talking about bit rate. I am talking about ouput resolution, i.e. pixels (Preferences--> Video tab--->Output Resolution). At the moment all i can see there is "--" for both the vertical and horizaontal boxes and when I click into it nothing happens.

Im broadcasting Cyanide´s Bloodbowl

[ernielive]

Viajero1969,

If you're streaming at a multi-bit rate option, you would not be able to change your output resolution. I suggest using the custom quality setting, then going into your preferences to tailor your output resolution.

[brent3000]

Hi,

I have been trying to use ProCaster with Star Wars The Old Republic, for some reason it just does not seem to notice the game is running and gives me no "Start recording" options

Is there any known issue with this and some games?

Im using version 20.2.69P

[coryfrans]

Originally Posted by brent3000

Hi,

I have been trying to use ProCaster with Star Wars The Old Republic, for some reason it just does not seem to notice the game is running and gives me no "Start recording" options

Is there any known issue with this and some games?

Im using version 20.2.69P

We have determined that when SWTOR is started, there are 2 different exe files that are named swtor.exe Procaster hooks the first one it sees. The team is aware of this and is working ona fix. In the mean time, the best work around is to launch SWTOR and get into the game, switch to your desktop while the game is still loaded, and run procaster. It then should hook the correct exe.

[Davirman]

Originally Posted by coryfrans

We have determined that when SWTOR is started, there are 2 different exe files that are named swtor.exe Procaster hooks the first one it sees. The team is aware of this and is working ona fix. In the mean time, the best work around is to launch SWTOR and get into the game, switch to your desktop while the game is still loaded, and run procaster. It then should hook the correct exe.

Will it be fixed in the next beta version