Can't Delete Video Files Off My Computer

[SladinForever]

I have the latest procaster and I wanted to delete some test vids I did, which are saved on my computer, but the error message 'this video is open in another program. Close the program and try again' came up after I clicked Yes to delete. The procaster was turned off and it wasn't open on my desktop or anywhere else. So then I tried restarting my computer to see if that would work. Still get the same 'cannot delete' message when I try to delete the videos. So then I uninstalled procaster and tried again. Still could not delete the files even though the program is not on and the files aren't open anywhere. I don't want these videos cluttering up my hard drive and it's frustrating me to no end

What am I doing wrong or how can I fix this problem?

[fukoffski]

i have the same problem but i want to delete them from the web site

[mbaron]

Originally Posted by fukoffski

i have the same problem but i want to delete them from the web site

fukoffski,

Are you having an issue deleting videos from your computer or your channel page? Let me know which and I can further assist you.

Thanks,
Matt
Livestream Producer Support

[monkio2]

Originally Posted by mbaron

fukoffski,

Are you having an issue deleting videos from your computer or your channel page? Let me know which and I can further assist you.

Thanks,
Matt
Livestream Producer Support

I am having the same issue almost. I am having trouble deleting a test video I had from my channel. How do I delete it?

[jasonlive]

Please see the following link in our userguide:
http://www.livestream.com/userguide/...m_Your_Library

[StIgsSg]

Originally Posted by monkio2

I am having the same issue almost. I am having trouble deleting a test video I had from my channel. How do I delete it?

Same here....I did tests recently and found I couldn't delete the test videos away....
Can't even log into Livestream Studio properly...

[ernielive]

StIgsSg,

The link given by Jason in the post above yours explains how to delete content from your library. If you are having issues with the studio, please explain exactly what trouble you are experiencing.