Livestream won't load

[Henry_live]

Originally Posted by hooligans87

What exactly do you mean by this? What is a ping?

A ping is a test to see how fast you can communicate with a server. You can perform this test in Command Prompt (Windows) or Terminal (MAC OS X).

[Henry_live]

Originally Posted by ghost0r

hey Henry that google DNS works! for me atlest i also have verizon could should i call them and ask them whats going on ? not sure what to tell them

ghost0r,

Tell Verizon that you are unable to resolve their DNS and nothing on Livestream loads for you. Refer to this forum thread and multiple FIOS users having the same issue.

[Pinkmagus]

Well, I've been having this problem for awhile now, I haven't used the google DNS and have verizon. I am going to send a call them right away after I post this.

[MrBojanglez]

oh sweet, the site seems to be working fine now

[Henry_live]

Hello Everyone,

We have rolled out a fix for this issue which has resolved the problem. Please keep us posted if you have any problems.

[SpankyDePanky]

I have exactly the same problem starting today. Was working just fine yesterday and the days before. My ISP is roadrunner.

[Henry_live]

Originally Posted by SpankyDePanky

I have exactly the same problem starting today. Was working just fine yesterday and the days before. My ISP is roadrunner.

SpankyDePanky,

Have any changes been made on your network, such as a firewall? Are you have trouble loading any other websites?

[Drake68655]

I've been suddenly getting the same problem as well today.
It was working fine yesterday, and I haven't changed a single thing between yesterday and today.
The livestream chat loads fine, it's just that the actual video stream is stuck loading forever.

[jasonlive]

Originally Posted by Drake68655

I've been suddenly getting the same problem as well today.
It was working fine yesterday, and I haven't changed a single thing between yesterday and today.
The livestream chat loads fine, it's just that the actual video stream is stuck loading forever.

Please link us to streams that you're unable to load. Please also confirm that you have an up to date version of adobe flash - and it may help to run a speed test as well at www.speedtest.net.

Best,
Jason

[jlbertsch]

Same loading issues here. Even previously recorded videos are not loading. I am getting the three broadcasts that are on the livestream main page but beyond that... nothing. Each chat room is functioning correctly but I just keep getting the load circling symbol on the videos. I have not changed anything to my internet setting or anything. Please help!