#1  
Old 22nd July 2010, 23:36
combaticus666 combaticus666 is offline
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Join Date: Apr 2010
Posts: 1
Exclamation Logo doesn't upload

none of the icons and logos i have will upload. they all meet the standards to be used but every attempt fails.
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  #2  
Old 1st February 2011, 09:15
mflpm mflpm is offline
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Join Date: Jan 2011
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Quote:
Originally Posted by combaticus666 View Post
none of the icons and logos i have will upload. they all meet the standards to be used but every attempt fails.
I am having difficulty in uploading my logo and banner. Please can you suggest how I should do it.
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  #3  
Old 1st February 2011, 09:29
mn_sharon mn_sharon is offline
Livestream Producer Support
 
Join Date: May 2010
Posts: 3
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Hi,
Please ensure that the file is in a supported format (jpg, png or gif) and under 500KB max. If the image is in a supported format and under this file size, please create a support ticket and send us the file to troubleshoot further.

Let me know if you have any further queries.

Regards,
Manu Ramamurthy
Producer Support
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