#1  
Old 16th May 2010, 13:21
tokeeffe tokeeffe is offline
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Posts: 9
Default moderation issue

i had trouble today banning some spammers. i tried to ban and clear messages but i kept getting a message that i could not ban a moderator.

the only moderator was me. this spammer was able to stay on and create some problems.

how did this happen? any best practices in terms of kicking people out in a more timely way?
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  #2  
Old 16th May 2010, 13:24
tokeeffe tokeeffe is offline
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Posts: 9
Default clearing old messages

i also could not clear out the previous messages from the chat room, which was really bad.
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  #3  
Old 17th May 2010, 01:26
cseeman cseeman is offline
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Default

I'm not sure what you tried so I want to make sure you've read these instructions.
http://www.livestream.com/userguide/index.php/Chat
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  #4  
Old 17th May 2010, 13:03
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Henry_live Henry_live is offline
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Quote:
Originally Posted by tokeeffe View Post
i had trouble today banning some spammers. i tried to ban and clear messages but i kept getting a message that i could not ban a moderator.

the only moderator was me. this spammer was able to stay on and create some problems.

how did this happen? any best practices in terms of kicking people out in a more timely way?
What was the username of the spammer?
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