Tabs in procaster are blank, error in loading DLL

[Svenpa]

Procaster starts fine and all but when I click CHAT, PROMOTE or PLAYER I get the following error:


Afterwards they just remain blank and the error only occurs again if I restart procaster.

I've sent procaster logs and system info to procaster@Livestream.com with a link to this thread.

I've searched the forums and it seems none has the same problem. I got the latest flashplayer and java plugins.

Any suggestions?

[cseeman]

Try uninstalling and then reinstalling.

[Svenpa]

Tried it before, did it again (repair this time). No effect.

[cseeman]

Are you using Internet Explorer? Try Firefox.
It does seem to be a javascript issue.

Also check to see that javascript is enabled in IE. See this thread and follow the instructions.
http://en.kioskea.net/forum/affich-1...net-explorer-8

[Svenpa]

I'm using firefox but the error only shows inside procaster when I'm trying to access the tabs. Loading the stream in Firefox gives no errors and the chat works. I double checked FF settings and all javascripts are enabled, even in "webdeveloper" extension.

I do not have IE installed at all.

My system is running ESET Smart Security anti-virus/malware, any known problems with it interfering with procaster? Nothing changed when I disabled all protection features and restarted procaster.

Just so we are clear, here shows what happens after I get the error, clicking either Yes or No does the same.

[Svenpa]

Bumping this a last time, no change in error. Emailed everything according to protocol but it seems it is unsolvable?

[Henry_live]

Originally Posted by Svenpa

Bumping this a last time, no change in error. Emailed everything according to protocol but it seems it is unsolvable?

Make sure you have upgraded to the latest version of Procaster (www.livestream.com/procaster) and Internet Explorer. And ensure that you have the latest version of Flash installed.

If the problem persists, please contact support@livestream.com.

[coryfrans]

Procaster needs IE inorder to operate. If you haven't done so, please install IE back on your computer to ensure maximum compatibility with procaster.