Time zone not recognized

[westreamu]

I have configured our channels to be "GMT+1 Stockholm" (which btw I am not sure if daylight savings time is acknowledged, and it would be nice to see what time Livestream displays so one could check that the time is right).

But the issue is that when I create an event, times are EDT. Of course I could figure out what our local broadcast time is in EDT-time, but that would definetely confuse our viewers.

I consider it a bug that the time configuration is not recognized all over the channel service.

[cseeman]

I've tested and noted the same thing. I'll notify the techs.

[davidaron]

Forwarding to Livestream Support. The Event listing widget is also not displaying dates correctly. Thanks for the heads up.

[RickStern]

All time related settings now reference EDT for the sake of consistency.

-
Rick Stern

[dcerveralv]

I want the event times to be Pacific Time but they always show as EDT or Eastern Daylight Time. What am I supposed to do to change the Time Zone? I do have my Time Zone set to Pacific in my configuration page.

[mgloerich]

Originally Posted by RickStern

All time related settings now reference EDT for the sake of consistency. Rick Stern

Consistent for whom? All of the viewers of my channel (NGN) are dutch, in The Netherlands we don't even think in time zones since we only have one time zone. All of my broadcasts are at 16:00 EDT, but my viewers see and think 'Upcoming event, 10 o'clock in the morning?' How's that consistent?

Either make time zones user dependent (if a user is signed in, it will show time in the preferred time zone) or make it channel dependent (a channel owner decides what time zone to show to its users, even if they are not signed in).

[davidaron]

Originally Posted by mgloerich

Consistent for whom? All of the viewers of my channel (NGN) are dutch, in The Netherlands we don't even think in time zones since we only have one time zone. All of my broadcasts are at 16:00 EDT, but my viewers see and think 'Upcoming event, 10 o'clock in the morning?' How's that consistent?

Either make time zones user dependent (if a user is signed in, it will show time in the preferred time zone) or make it channel dependent (a channel owner decides what time zone to show to its users, even if they are not signed in).

Try subtracting 6 hours from your event posting's start and end time, and that should do it for you. EDT is Eastern Daylight Time in North America. That is why. Set your event at start at 10:00, and it should work.

[mgloerich]

Originally Posted by davidaron

Try subtracting 6 hours from your event posting's start and end time, and that should do it for you. EDT is Eastern Daylight Time in North America. That is why. Set your event at start at 10:00, and it should work.

I know how to calculate it, but most of my viewers will be confused that they see 10 o'clock when I say that the next live broadcast will be at 4 in the afternoon.
I'm Dutch, my channel is Dutch and my viewers are Dutch, so 99% of the people who have anything to do with this channel are on CEST, why do I need to use EDT?

[davidaron]

I'm sorry, does it not recalculate to 16:00 CET when you make it 10:00 EDT? Back timing it does not work?

[mgloerich]

Originally Posted by davidaron

I'm sorry, does it not recalculate to 16:00 CET when you make it 10:00 EDT? Back timing it does not work?

I'm not sure what you mean. Of course people get notified at the correct time (16:00 CET) when I'm using (10:00 EDT). That's not the problem, the problem is that Dutch people see upcoming events in a Dutch channel owned by a Dutch person in a timezone they don't understand: EDT.

As a viewer who's logged in want all the times on Livestream mentioned in my timezone.
As a channel owner I want to specify what timezone is used for anonymous users.

That's all.