Viewer Hours/Pricing confusion

[SOUTHWIND2010]

Originally Posted by cseeman

Click on My Account.
You will see your Channels listed.
Click on More on the right.
Click on View Report.
You Account Center Report page opens (My Billing)
Monthly statement will show you total viewer hours for the month.
On upper right you will see Current Statement.
That is a pull down which will allow you select previous months.
If you click on Daily Usage to see the viewer hours by hour for the day.
on the top of that you can a pull down with the date. That's a pulldown which will allow you to see several days back.

OK thats cool but its Confused.
It was easier before. when I do live show I want to know how many hits per day, week , month as before.

plz, work of it

[cseeman]

Do Post in Feature Request forum exactly how you would like it to work.

[CBCTV]

Is my 3000 viewer hours a month or is that for the year?

[Henry_live]

Originally Posted by CBCTV

Is my 3000 viewer hours a month or is that for the year?

A premium channel plan includes 3,000 viewer hours each month.

[CBCTV]

How do we cap viewer hours so we dont go over

[Rocketsmjm]

I have interest in signing up for Premium service where I would broadcast for 30 minutes each weekend to around 2000 people. If the viewer hours only accounts for the time I'm broadcasting, then it's easy to say that each weekend would be 1000 hours.

BUT, if people sign in early and wait for me to come online, does that time count against my viewer hours ?

I know that is probably a basic question that everyone knows, but I'm new. Any help would be appreciated.


Thanks !!

[Big_iain]

I have found that people do sign in early if it is something they want to watch. You have to account for people watching all of your recorded shows as well as all streaming content not just when you are live.

So your calculations should be based ;

Weekly shows hours +
other time hours (repeats and general viewing)
= total hours

2700 hours is easily reached but i would say try it and see, then upgrade if you smash the viewer hours.

[BOBLYLE]

Can some kind person please tell me how much live broadcasting can be done (time wise) per month on the basic free package....... And does video on demand count from this time limit two.. ?


Thanks Bob

[mohammedamlas]

There is no time limit for live broadcasting. You can broadcast 24/7 provided you have uninterrupted broadband to support the stream.

There is limit on video recording of 5 hours after which you need to restart the process of streaming and recording.

Originally Posted by BOBLYLE

Can some kind person please tell me how much live broadcasting can be done (time wise) per month on the basic free package....... And does video on demand count from this time limit two.. ?


Thanks Bob

[BOBLYLE]

Originally Posted by mohammedamlas

There is no time limit for live broadcasting. You can broadcast 24/7 provided you have uninterrupted broadband to support the stream.

There is limit on video recording of 5 hours after which you need to restart the process of streaming and recording.

Thanks mohammedamlas thats good news......... When you say " there is a limit to recording" do you mean that once you have recorded 5hrs you must delete older recordings to create new ones ?

Thanks Again
Bob