#1  
Old 23rd April 2010, 12:25
jallen0 jallen0 is offline
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Default Viewer Hours/Pricing confusion

In looking at some other posts and reading the premium pricing plan...I am confused.

If I purchase the 1 premium channel plan do I get 3000 viewer hours no matter what the bit rate I broadcast in...or are there different costs associated with higher bitrates being broadcasted?

Thanks!
  #2  
Old 24th April 2010, 09:22
davidaron davidaron is offline
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Try writing sales from this URL: http://www.livestream.com/info/premiumsales
  #3  
Old 25th April 2010, 08:24
jallen0 jallen0 is offline
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Well that was a stupid way to do it...fill out your info and leave no place to write the message...and they will contact you at some distant point in the future.

What is their issue with being contacted?
  #4  
Old 26th April 2010, 10:55
RickStern RickStern is offline
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Quote:
Originally Posted by jallen0 View Post
Well that was a stupid way to do it...fill out your info and leave no place to write the message...and they will contact you at some distant point in the future.

What is their issue with being contacted?
Hi jallen0,

You may also contact PremiumInquiries@livestream.com directly as well.

-
Rick Stern
  #5  
Old 26th April 2010, 15:56
jallen0 jallen0 is offline
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Thanks everyone. I received a reply from sales that answered my questions.
  #6  
Old 17th June 2010, 19:21
SOUTHWIND2010 SOUTHWIND2010 is offline
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Default how I know my viewer per week

how I know my viewer per week or month with new site changes ??!! !
  #7  
Old 18th June 2010, 18:33
Aikatears Aikatears is offline
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would like to know as well it was remove with day i think as well...can we get them back please
  #8  
Old 18th June 2010, 21:17
skychase skychase is offline
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Default Define viewer hours plz

I work with an organization that wants to stream 20 hours a month to an audience of 1000 viewers. How many viewer hours is this? 20 or 20,000?

thx
  #9  
Old 18th June 2010, 22:29
cseeman cseeman is offline
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20,000.

That's assuming those 1000 viewers watch all 20 hours.
If 6 viewers watch 10 minutes each that equals 60 minutes. That would also be ONE viewer hour.
  #10  
Old 18th June 2010, 22:54
cseeman cseeman is offline
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Click on My Account.
You will see your Channels listed.
Click on More on the right.
Click on View Report.
You Account Center Report page opens (My Billing)
Monthly statement will show you total viewer hours for the month.
On upper right you will see Current Statement.
That is a pull down which will allow you select previous months.
If you click on Daily Usage to see the viewer hours by hour for the day.
on the top of that you can a pull down with the date. That's a pulldown which will allow you to see several days back.
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