#1  
Old 29th March 2010, 17:06
Lightstream Lightstream is offline
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Posts: 21
Default New beta Procaster not working

The new beta Mac Procaster that I received yesterday is constantly cutting out. Runs and skips every few seconds. Did not have a problem with previous beta.

I removed the update and then downloaded it again... same problem..

Is there away to get the previous ver. back before our Sun show.
Thanks,
Mel
PTN
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  #2  
Old 31st March 2010, 22:04
Lightstream Lightstream is offline
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Question Procaster dropouts...

Quote:
Originally Posted by Lightstream View Post
The new beta Mac Procaster that I received yesterday is constantly cutting out. Runs and skips every few seconds. Did not have a problem with previous beta.

I removed the update and then downloaded it again... same problem..

Is there away to get the previous ver. back before our Sun show.
Thanks,
Mel
PTN

For your information... I had the Video set to 'Normal'... bitrate at 48 - 22050 and stereo.

Is there a way to get the previous ver.? it operated with no errors, the previous two weeks.

Any suggestions will be appreciated. We have a few show host at PTN having the same problem.
Thanks,
Mel
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  #3  
Old 1st April 2010, 14:00
liorm liorm is offline
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Join Date: Aug 2008
Posts: 396
Cool

Hi

thanks for the note, it is very valueable for us. What exactly do you mean by 'cut out' and 'runs and skips'? any ondemand video links we can look at?

here's a page where you could find previous versions: http://www.livestream.com/userguide/...hp/Mac_Release


Do you think you could provide us the logs BEFORE you install the new version? Just go to preferences, video, Save Logs, and send us the logs to procaster@livestream.com (with a link to this post, so we can identify it)

thanks again
Lior, Livestream
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  #4  
Old 1st April 2010, 23:37
Lightstream Lightstream is offline
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Default Link for the cut in and out video clip

What I mean.. the feed, the views would see a few seconds and then it would disappear and then come in and out..

Link is: http://www.peoplestvnetwork.com/channel5.html
click: On Demand for Sun March 28th. We tried to air for 36 mins and then pulled the plug to run previous show. The previous ver. of Mac Procaster ran with no problem.
The Mac in the studio is a quad core running Leopard.
I will try to pull the logs for you when I get to the office tomorrow.

The March 21st show is also available ran 2 hrs with no problems.

Thanks for your assistance

Mel
LightStream Media
PeoplesTVNetwork
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  #5  
Old 2nd April 2010, 14:13
Lightstream Lightstream is offline
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Posts: 21
Default Log Files

Where does Procaster save the log files? I have no prob sending them to you.
Thanks,
Mel




Quote:
Originally Posted by liorm View Post
Hi

thanks for the note, it is very valueable for us. What exactly do you mean by 'cut out' and 'runs and skips'? any ondemand video links we can look at?

here's a page where you could find previous versions: http://www.livestream.com/userguide/...hp/Mac_Release


Do you think you could provide us the logs BEFORE you install the new version? Just go to preferences, video, Save Logs, and send us the logs to procaster@livestream.com (with a link to this post, so we can identify it)

thanks again
Lior, Livestream
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  #6  
Old 3rd April 2010, 01:05
Lightstream Lightstream is offline
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Join Date: Dec 2009
Posts: 21
Smile Logs & Previous Ver.

Loir,

Emailed you the log files on the latest ver. Reloaded the previous ver., ran a test channel run without problem!
Thanks,
Mel
PeoplesTVNetwork
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  #7  
Old 4th April 2010, 10:38
eurotrash eurotrash is offline
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Join Date: Aug 2008
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Default

I'm having similar problems.

It ended with Procaster crashing and not being able to start since then. It now crashes immediately upon startup.

I downloaded and installed it again. It worked for awhile, albeit choppy and generally sucky. Then, it crashed and won't start again.
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  #8  
Old 6th April 2010, 16:11
Lightstream Lightstream is offline
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Join Date: Dec 2009
Posts: 21
Smile 2.0.24

I went back to 2.0.24 ver and ran it for 2 1/2 hrs Sun evening without incident. Viewers were happy with overall quality!

Thanks,
Mel
LightStream / PTN
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  #9  
Old 7th April 2010, 11:24
liorm liorm is offline
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Join Date: Aug 2008
Posts: 396
Default

Quote:
Originally Posted by eurotrash View Post
I'm having similar problems.

It ended with Procaster crashing and not being able to start since then. It now crashes immediately upon startup.

I downloaded and installed it again. It worked for awhile, albeit choppy and generally sucky. Then, it crashed and won't start again.
Hi

did you try to revert to old version? please do. the url is above on this thread

thanks
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