#11  
Old 21st September 2011, 02:54
lamajinpa lamajinpa is offline
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Thumbs down Procaster STILL Buggy

There are threads about the terrible SOUND problems caused by Procaster, on both Mac and PC, going back ONE YEAR. Audioredirector, etc.
Why is this issue STILL EXACTLY THE SAME.
Luckily I found the fix on these threads, after days of trying to get sound again on my Mac after installing Procaster.
So the solution is to install Procaster every time one broadcasts, then trash it and the bad system files every time?
No excuse for this negligence...
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  #12  
Old 21st September 2011, 07:42
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mbaron mbaron is offline
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lamajinpa,

To my knowledge there has not been widespread complains of audio issues with Procaster, outside of XP users who do not have the option for speaker's audio. I would suggest opening a support ticket here:

https://secure.livestream.com/myacco...ter/openticket

In this ticket please outline your system specs as follows and if possible a link to a video experiencing this audio issue and we will try to assist you.

CPU, RAM, Video Card
Operating System
Procaster version
Workflow/any external devices

Thanks,
Matt
Livestream Producer Support
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  #13  
Old 29th September 2011, 01:18
paperrabbit paperrabbit is offline
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Quote:
Originally Posted by liorm View Post
Hi

sorry for the problems! we will add an uninstall script. Procaster installs the LPAudioRedirector.kext driver which resides in /System/Library/Extensions. for now, just move it away from there.

thanks
Lior, Livestream
This doesn't work for me, I go to
/System/Library/ but there is no Extensions folder after that. I am using a Mac with OSX version 10.6.8, so a Snow Leopard. I would like to unistall everything so I don't have any problems during reinstallation.
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  #14  
Old 30th September 2011, 13:29
RonaldH RonaldH is offline
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Quote:
Originally Posted by paperrabbit View Post
This doesn't work for me, I go to
/System/Library/ but there is no Extensions folder after that. I am using a Mac with OSX version 10.6.8, so a Snow Leopard. I would like to unistall everything so I don't have any problems during reinstallation.
Try pressing Shift+Command+G and enter /System/Library/Extensions/ and press Go.
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  #15  
Old 11th January 2012, 20:08
Flux302 Flux302 is offline
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Default I am having issues with audio as well and can not seem to uninstall audio redirector

I can't uninstall audio redirector on Lion... I am on the latest version of your software. it's not in the library extension.
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  #16  
Old 12th January 2012, 10:15
RonaldH RonaldH is offline
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Check for the following names:
-LPAudioRedirector.kext
-LPAudioRedirector32.kext
-LPAudioRedirector64.kext
-ProcasterAudioRedirector32.kext
-ProcasterAudioRedirector64.kext
-ProcasterAudioRedirector.kext

These are all the names the Audio Redirector ever had
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  #17  
Old 19th January 2012, 23:00
CharReed CharReed is offline
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"Check for the following names:
-LPAudioRedirector.kext
-LPAudioRedirector32.kext
-LPAudioRedirector64.kext
-ProcasterAudioRedirector32.kext
-ProcasterAudioRedirector64.kext
-ProcasterAudioRedirector.kext

These are all the names the Audio Redirector ever had"

None of these files are on my computer and there are no Audio Redirector files in: /System/Library/Extensions

If there is a way to manually remove ProcasterAudioRedirector from the Output options, I'll be happy to do that! The only way I resolved this issue when I had it a year ago was when my HD crashed and wiped everything. I would greatly prefer for this to not be my only option again.

It's very annoying for my Mac to autoselect ProcasterAudioRedirector as my Output source every time I restart my machine. It's even more aggravating Procaster inserts this file onto my machine after installation in the first place!
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  #18  
Old 5th March 2012, 14:09
coachcare coachcare is offline
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Default Procaster crashing on my mac

I was prompted to update my Livestream Procaster March 3. I am on a MacBook Pro and have Lion 10.7.3. I ensured I had the most recent Adobe Flash installed via firefox. But, about 5 seconds after I launch it, my circle starts to spin and then I get a crash report.

Does anyone have some suggestions of how to deal with this? I'd like to completely uninstall procraster, reboot and reinstall, but am not sure how to do this. Suggestions and help appreciated greatly!
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  #19  
Old 5th March 2012, 14:25
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ernielive ernielive is offline
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coachcare,

Please open a support ticket at the following URL: https://secure.livestream.com/myacco...ter/openticket

In order to help troubleshoot, please provide the following information:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc)
Procaster version number (open preferences, click "i" in top right-hand corner)
__________________
Ernie
Livestream Support
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  #20  
Old 5th April 2012, 18:30
MalindaRayAllen MalindaRayAllen is offline
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Default Same Problem

I'm having no luck uninstalling Procaster from my MacBook Pro, or getting Audioredirector to stop hijacking my sound every time I reboot - with no way of changing the settings from default input/output on startup in System Preferences. I can't delete it using the AudioMIDI Setup. It's just squattins on my computer, and there's nothing I can do to evict.

Has anyone found a resolution to this outside of wiping the hard drive?

Where is the uninstall information for Procaster?

Thanks for the help.
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