#1  
Old 16th November 2009, 08:53
wralnews wralnews is offline
Junior Member
 
Join Date: Nov 2009
Posts: 1
Default Crashes after continuous use

Hello,

I undertstand this is Beta software so this report is really for information purposes for Livestream.

I've experienced at least two unsupervised crashes this weekend. The environment does not change -- meaning we are continuously publishing video on the same machine with the same source, etc. -- however, the Procaster for Mac software crashes.

Checking the crash logs I noticed four crash log files, but only saw two crashes during this period of time. I have attached these crash logs for your analysis.

Tom
Attached Files
File Type: zip Procaster_Crash_Logs.zip (42.5 KB, 3 views)
Reply With Quote
  #2  
Old 18th November 2009, 09:24
liorm liorm is offline
Procaster Team
 
Join Date: Aug 2008
Posts: 396
Cool

Hello Tom

Crash because of a memory shortage on rtmp queue. This probably is due to connection problems - either a firewall or no connection

thanks
Lior, Livestream
Reply With Quote
  #3  
Old 11th December 2009, 10:32
lbrosius lbrosius is offline
Junior Member
 
Join Date: Jun 2009
Posts: 2
Default Similar issue with continuous broadcasting

We have a similar problem. We continuously broadcast, and after about 6 or so hours of use, Mac Procaster consistently crashes. I have the computer set up outside our firewall. The iMac's hard drive is set to never go to sleep. No other programs are running and we are using mac OS 10.5.8.

If the crashes were an occasional issue, I would think that the network occasionally has a blip, but the consistent crashes after more than 6 hours of use (whether I start it running at night or during the day) make me wonder if there is a memory leak somewhere in the program.
Reply With Quote
  #4  
Old 14th December 2009, 17:17
liorm6 liorm6 is offline
Livestream Procaster
 
Join Date: Oct 2009
Posts: 83
Cool

Hi

We believe there is a memory leak sometime. we are looking into it

thanks
Lior, Livestream
Reply With Quote
  #5  
Old 20th January 2010, 10:56
lbrosius lbrosius is offline
Junior Member
 
Join Date: Jun 2009
Posts: 2
Default Update?

Just wondering if any progress was made on this crashing issue.
Thanks!
Reply With Quote
  #6  
Old 20th January 2010, 14:17
liorm liorm is offline
Procaster Team
 
Join Date: Aug 2008
Posts: 396
Cool

Hi

yes on 2 levels. first, a new and more stable has been released. are you using it?

second, we added a way to restart the stream every certain amount of hours. take a look in Preferences, desktop tab

in addition, the crash report produces more accurate pointers in case there is a crash. please - describe your problem and email in the dialog box that is opened

let us know how it worked for you.

thanks
Lior, Livestream
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump