#1  
Old 29th September 2008, 19:30
Paintball_Live Paintball_Live is offline
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Posts: 11
Angry Lower Third Graphic (Text) reverts to old text, even after deletion.

My channel's lower third text keeps jumping back to an old text that isn't even there any more!

What happens:
I pulled all the text choices, except for the one I want to show and hit "show". It shows just fine. I come back in a few minutes/hours and it's replaced the text I entered with an old text I had up once a long time ago. I have to log in every few hours and change it back. In the Mogulus Studio the text shows up in the control panel correctly, but the text displayed on the channel itself is once again an old text. If I hit "hide" and then "show", it pops back up correctly.

What the...?
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  #2  
Old 30th September 2008, 18:51
Paintball_Live Paintball_Live is offline
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Can someone help me with this? It's getting really annoying and adversely affecting my channel.
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  #3  
Old 30th September 2008, 19:01
benhomer benhomer is offline
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This is the type of thing you should be contacting support about directly so that we can access your channel, try to replicate the issue and pass it on to our engineering team if necessary.

http://www.mogulus.com/support/feedback

-Ben
Mogulus Support
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  #4  
Old 30th September 2008, 19:05
Paintball_Live Paintball_Live is offline
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I have... and no response. I'll send another email to them. Thanks Ben!
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  #5  
Old 30th September 2008, 19:08
benhomer benhomer is offline
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Just took a look through our system and a response was sent to you on Friday 9/26. I will forward that to you by e-mail.

-Ben
Mogulus Support
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