#1  
Old 27th September 2008, 23:53
herzen herzen is offline
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Default Chat Disconnected Message

I'm trying to get to my chat for my studio, but all night it has been giving me a "Disconnected" message after "Connecting..." at the bottom of the window.

Help!
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  #2  
Old 28th September 2008, 00:05
CurtDogg CurtDogg is offline
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This has been happening every night. It's getting really, really annoying.
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  #3  
Old 28th September 2008, 00:22
DioBrando DioBrando is offline
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Same thing is happening with me. I can still watch whatever channel is on but the chat doesn't connect.
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  #4  
Old 28th September 2008, 09:57
Lurknjerk Lurknjerk is offline
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Guys, this might be a good clue that they're changing the chat up. Maybe moderation? . There are alternative ways to set up chat you know right? Embed IRC chat and the channel into a window, and you have your own backup chat.
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  #5  
Old 29th September 2008, 12:32
jcstone jcstone is offline
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We have never been able to get our chat function up and running - is it possible there is a bug or some security settings that might block it?
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  #6  
Old 3rd October 2008, 19:04
benhomer benhomer is offline
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We have some improvements to chat including moderation coming very soon which should prevent this from happening in the future.

Until then, if you get disconnected the best option is to refresh your browser. If you have never been able to connect to chat, it may be a firewall issue - you will need to open the firewall to port 5222 outgoing. Thank you for your patience.

-Ben
Mogulus Support
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  #7  
Old 5th October 2008, 12:27
Hunter_Unlimited Hunter_Unlimited is offline
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I've been having the same problem, but I can't seem to fix it. I tried everything - restarting my PC, clearing my browser history, turning off my firewall, turning my modem on and off, but nothing seems to be working. I could connect to chats before, but now I can't. Any advice on how to deal with this issue?
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  #8  
Old 10th April 2011, 15:59
StrangeCast StrangeCast is offline
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Default hi

I am getting chat disconnected AND it wont let me stream to the channel. It just doesnt wanna do anything...
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  #9  
Old 10th April 2011, 16:15
AquaticAngel AquaticAngel is offline
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Having the same problem. I was right in the middle of podcasting, when my friends in another chat window told me it cut off.
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  #10  
Old 10th April 2011, 16:43
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mbaron mbaron is offline
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This issue should now be resolved. Please let us know if you are still experiencing issues.

Matt
Livestream Producer Support
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