#1  
Old 16th July 2014, 11:09
TaroSnow TaroSnow is offline
Junior Member
 
Join Date: Jul 2014
Posts: 3
Unhappy PC shuts down when running Procaster!

I would love to get started on my livestreams but after the first use of Procaster, it shuts down my pc. Once i turn it back on to fix or uninstall it, my pc shuts off with me having to use the program in the first place.

http://www.speedtest.net/my-result/3628530308

OS: Windows 7
Processor: AMD Athlon(tm) 64 X2 Duel Core Processor 5200+ 2.70 GHz
Ram: 5.00
ST: 32-bit
Reply With Quote
  #2  
Old 16th July 2014, 14:06
bblinder bblinder is offline
Super Moderator
 
Join Date: May 2013
Posts: 169
Default

Hi TaroSnow,

Is Procaster giving you a specific error message in the console before it shuts down? Would you mind providing the logs?

Open Procaster --> Preferences --> Video tab --> Save logs. This will save a zip file to your desktop. Please attach these in an email to newsupport@livestream.com.
__________________
Brandon

Livestream Producer Support
Reply With Quote
  #3  
Old 16th July 2014, 14:29
TaroSnow TaroSnow is offline
Junior Member
 
Join Date: Jul 2014
Posts: 3
Default

Quote:
Originally Posted by bblinder View Post
Hi TaroSnow,

Is Procaster giving you a specific error message in the console before it shuts down? Would you mind providing the logs?

Open Procaster --> Preferences --> Video tab --> Save logs. This will save a zip file to your desktop. Please attach these in an email to newsupport@livestream.com.
Actually, no. No error message whatsoever
Reply With Quote
  #4  
Old 16th July 2014, 17:41
TaroSnow TaroSnow is offline
Junior Member
 
Join Date: Jul 2014
Posts: 3
Default

Come on I really want this to get going. Who can honestly help me with this
Reply With Quote
  #5  
Old 21st July 2014, 02:07
sajidbashir sajidbashir is offline
Junior Member
 
Join Date: Sep 2013
Posts: 20
Default

thanks........
__________________
OhTopTens
OMGTens
Reply With Quote
  #6  
Old 21st July 2014, 02:08
sajidbashir sajidbashir is offline
Junior Member
 
Join Date: Sep 2013
Posts: 20
Default

fine.............
__________________
OhTopTens
OMGTens
Reply With Quote
Reply

Tags
help !!, procaster, shut down

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump