#1  
Old 21st July 2009, 15:13
VIOfilms VIOfilms is offline
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Join Date: Mar 2009
Posts: 7
Unhappy Getting verified (logo problems)

As I try to get verified, it won't let me upload my logo. Livestream support couldn't even help me and I have to get verified. It says "100% Done, but never really uploads and won't let me submit!
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  #2  
Old 21st July 2009, 15:38
Aikatears Aikatears is offline
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Join Date: Aug 2008
Posts: 120
Default

Quote:
Originally Posted by VIOfilms View Post
As I try to get verified, it won't let me upload my logo. Livestream support couldn't even help me and I have to get verified. It says "100% Done, but never really uploads and won't let me submit!
I had sent this to support and their were able to upload my logo and I got my channel verified at the same time.

try again though they should be able to help
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  #3  
Old 21st July 2009, 16:59
benhomer benhomer is offline
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Join Date: Aug 2008
Posts: 570
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Are you trying to upload the logo in the channel configuration page or in the Studio? This feature is working and I haven't seen anyone else with similar issues so most likely it's related to the image file you're trying to upload - ensure that it is no longer than 300x300 and jpeg, .gif or .png format. If this still doesn't work contact our support team directly and we can work with you to determine what's going wrong.

-Ben
Livestream Support
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  #4  
Old 26th July 2009, 13:19
valeriomattei valeriomattei is offline
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Join Date: Jun 2009
Posts: 2
Default license

I cannot get veirfied because of a license, where do I get this?
And how do I know if a vide by U2 for example that I take from you tube and put on my play list is free from license??

all the best
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