#1  
Old 8th December 2013, 16:08
Shtut Shtut is offline
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Join Date: Apr 2013
Posts: 2
Unhappy Chat not displaying new messages

Hello,
I got an issue viewing the chat in Livestream events (it worked fine on the old "pre-events" format)

I only see 3 messages at a time, and the chat won't load any new message- I have to refresh the page to view the new ones
(basically a "not in real time" chat)


Happens in all browsers, on PC, and I have latest Flash version is installed
So... help anyone?
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  #2  
Old 20th December 2013, 13:23
Shtut Shtut is offline
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Still relevant
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  #3  
Old 23rd December 2013, 20:42
Zonovos Zonovos is offline
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I am also having the same issue.

I got lucky one time when refreshing and the chat stayed connected, but haven't been lucky since.
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  #4  
Old 11th January 2014, 14:52
Mandi100 Mandi100 is offline
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Has anyone found a fix for this? I'm having the same issue now.
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  #5  
Old 11th January 2014, 17:52
bblinder bblinder is offline
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Hey there,

Do you have Java installed? If so, which version?
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Livestream Producer Support
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  #6  
Old 14th January 2014, 17:54
Mandi100 Mandi100 is offline
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Yes, I have Java installed, version 6.0.310.5

I've tried both firefox and explorer and got the same problem.
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