#1  
Old 21st June 2013, 11:13
Yecerr Yecerr is offline
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Join Date: Sep 2012
Posts: 1
Default Problem with uploaded videos

Hello, I had a little problem with a live I recorded yesterday : I can't play the video on the website player, I tried many things but none worked so I just delete the video and then reupload it via the upload video menu. I choose the auto publish option but it is always in pending and will not be available to the event channel ! I can't even edit it. What should I do ?

Thanks.
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  #2  
Old 21st June 2013, 11:26
Matthew_Holota Matthew_Holota is offline
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Join Date: Apr 2013
Posts: 28
Default

Thank you for contacting Livestream.

Please send a screengrab of a test from speedtest.net- from the same network you used to stream- along with a full description of your workflow and network connection, to newsupport@livestream.com.
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