#11  
Old 2nd February 2013, 23:25
Nikorayu Nikorayu is offline
Junior Member
 
Join Date: Dec 2012
Posts: 1
Default

Looks like it's working now.
Reply With Quote
  #12  
Old 3rd February 2013, 11:11
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,503
Default

Hi all,

We experienced an issue last night which prevented some users from successfully connecting to our servers. The issue was resolved within an hour of its occurrence and you should no longer be experiencing any difficulty with your live broadcasts. We apologize for the inconvenience this may have caused you.
__________________
Ernie
Livestream Support
Reply With Quote
  #13  
Old 3rd February 2013, 11:46
fnrdoesstuff fnrdoesstuff is offline
Junior Member
 
Join Date: Jun 2012
Posts: 4
Default

Quote:
Originally Posted by ernielive View Post
Hi all,

We experienced an issue last night which prevented some users from successfully connecting to our servers. The issue was resolved within an hour of its occurrence and you should no longer be experiencing any difficulty with your live broadcasts. We apologize for the inconvenience this may have caused you.
Thank you.
Reply With Quote
  #14  
Old 3rd February 2013, 13:10
wordalive wordalive is offline
Junior Member
 
Join Date: Jul 2010
Posts: 2
Default Same Here

We were streaming and our stream went down. We restarted Procaster and everything is fine.
Reply With Quote
  #15  
Old 10th February 2013, 14:27
jeremyhoff jeremyhoff is offline
Junior Member
 
Join Date: Mar 2009
Posts: 5
Default

Quote:
Originally Posted by ernielive View Post
Hi all,

We experienced an issue last night which prevented some users from successfully connecting to our servers. The issue was resolved within an hour of its occurrence and you should no longer be experiencing any difficulty with your live broadcasts. We apologize for the inconvenience this may have caused you.
Perchance has a similar issue happened this weekend?
Approximately 7pm PST 2/9/2013 we encountered this issue "error connecting to server" for at least 30 minutes.

The problem occurred again this morning 2/10/2013 approximately 10:58am PST and was resolved much quicker.

Thank you,
Reply With Quote
  #16  
Old 11th February 2013, 12:45
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,503
Default

jeremyhoff,

There were no reported outages at the time you experienced difficulty connecting. If this happens in the future we recommend closing out of Procaster and re-opening the software, as well as contacting us so we can assist while your troubles are in progress.
__________________
Ernie
Livestream Support
Reply With Quote
Reply

Tags
problems with streaming, streaming with screen

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump