#61  
Old 25th March 2013, 14:32
pmelendez77 pmelendez77 is offline
Junior Member
  
Join Date: Nov 2008
Posts: 1
Default Spliced ​​accounts
Hi, I was a free user of an account here in Livestream, and I say I was because a few days ago I just upgrade my account to PREMIUM.

When I called to the support team to make the correct procedure (to upgrade) I think that they just made a new PREMIUN account with my information because there are some settings that are the same as in the free account, for example the synchronization with facebook among other things.

I've trying to get some help from the support line but they ask me for a PIN that I don't have with me, I also would like to know where can I find that PIN o where can I generate ir.

Thanks for you time.
Reply With Quote
  #62  
Old 25th March 2013, 14:42
Henry_live's Avatar
Henry_live Henry_live is offline
Livestream Producer Support
  
Join Date: Mar 2010
Location: New York
Posts: 632
Default
Quote:
Originally Posted by pmelendez77 View Post
Hi, I was a free user of an account here in Livestream, and I say I was because a few days ago I just upgrade my account to PREMIUM.

When I called to the support team to make the correct procedure (to upgrade) I think that they just made a new PREMIUN account with my information because there are some settings that are the same as in the free account, for example the synchronization with facebook among other things.

I've trying to get some help from the support line but they ask me for a PIN that I don't have with me, I also would like to know where can I find that PIN o where can I generate ir.

Thanks for you time.
pmelendez77,

You can find your PIN on the right side of the following page: http://help.livestream.com

It will appear in the box labelled "Premium Phone Support".
__________________
-Henry
Reply With Quote
  #63  
Old 29th March 2013, 14:03
loveyou loveyou is offline
Junior Member
  
Join Date: Mar 2009
Posts: 1
Default I need you help
i just deleted my channel by mistake can you please help me to restored please this all about my family my channel name is ( loveyou ) thank you so much God bless
Reply With Quote
  #64  
Old 30th March 2013, 11:37
Henry_live's Avatar
Henry_live Henry_live is offline
Livestream Producer Support
  
Join Date: Mar 2010
Location: New York
Posts: 632
Default
Quote:
Originally Posted by loveyou View Post
i just deleted my channel by mistake can you please help me to restored please this all about my family my channel name is ( loveyou ) thank you so much God bless
Your channel has been Restored.
__________________
-Henry
Reply With Quote
  #65  
Old 3rd April 2013, 04:24
manoj1000 manoj1000 is offline
Junior Member
  
Join Date: Jan 2013
Posts: 1
Default
i like to delete my account. can someone help?
Reply With Quote
  #66  
Old 3rd April 2013, 04:31
ruheed's Avatar
ruheed ruheed is offline
Livestream Producer Support
  
Join Date: Jan 2011
Posts: 88
Default
Quote:
Originally Posted by manoj1000 View Post
i like to delete my account. can someone help?
Please open a support ticket through your support center to have your account deleted: https://secure.livestream.com/myacco...center/tickets
__________________
Ruheed
Livestream Producer Support
Reply With Quote
Reply
Page 7 of 7 « First 56 7

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump