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Old 19th February 2010, 05:50
seitwerk seitwerk is offline
Junior Member
  
Join Date: Oct 2009
Posts: 4
Default Disappointed with support
Premium Quality changes wont apply.. wether High or HD.
We are going live on a near fixed date... we need to get clearance even earlier.

Wrote in forum, wrote an email... no response in last two
days. We are paying for a so called premium service.

Well after days of trial & error we finally managed it with pre-encoding the files (which failed before too). Hopefull this will work again in the future.
Last edited by seitwerk; 19th February 2010 at 06:51.
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