#1  
Old 29th July 2014, 17:16
zackshields zackshields is offline
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Join Date: Jul 2014
Posts: 1
Default Broadcaster Not Working

Hi,

We have been using our broadcaster for about 6 months. It sits in the same place in our training room and is not abused or moved at all. About 2 weeks ago it stopped booting up. When it is turned on, the orange light on the front of the broadcaster turns on solid with the exclamation point lit up but it doesn't do anything else. I've used a pin to press the reset button on the back but it doesn't do any good. The best that Livestream "support" could offer was to send the machine in and that it could take up to 6 weeks and $300. Any advice? Thanks!
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  #2  
Old 30th July 2014, 18:58
bblinder bblinder is offline
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Join Date: May 2013
Posts: 197
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Hi Zack,

Have you opened a support ticket at help.livestream.com? The unit may need to be RMA'd.
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Brandon

Livestream Producer Support
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  #3  
Old 30th July 2014, 18:58
bblinder bblinder is offline
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Join Date: May 2013
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Hi Zack,

Have you opened a support ticket at help.livestream.com? The unit may need to be RMA'd.
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Brandon

Livestream Producer Support
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