#1  
Old 9th February 2014, 12:06
Mike_M Mike_M is offline
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Default Is clip download broken?

I can't download any clips at all. It just times out from http://clipdownload.livestream.com/m...user-files/xxx
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  #2  
Old 9th February 2014, 20:06
WaffleTower WaffleTower is offline
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I've opened a support ticket at the suggestion of a post from September 2010 and I'm hoping to hear back fairly soon. I don't know if I should suggest for you to do the same, or if this is something the team is already aware of. Kind of an annoying bug, though :/
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  #3  
Old 9th February 2014, 20:07
Mike_M Mike_M is offline
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Are you also seeing the same issue?

Quote:
Originally Posted by WaffleTower View Post
I've opened a support ticket at the suggestion of a post from September 2010 and I'm hoping to hear back fairly soon. I don't know if I should suggest for you to do the same, or if this is something the team is already aware of. Kind of an annoying bug, though :/
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  #4  
Old 9th February 2014, 20:23
WaffleTower WaffleTower is offline
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My specific error is "Connection closed by remote server" in Opera when clicking Download on any videos.
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  #5  
Old 10th February 2014, 12:19
bblinder bblinder is offline
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Exclamation Now Resolved

Looks like a temporary bug with VOD traffic. This issue should now be resolved. Please report here if any else is experiencing issue downloading content from their Original Livestream accounts.
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Livestream Producer Support
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  #6  
Old 10th February 2014, 15:52
WaffleTower WaffleTower is offline
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Seems to be working for me now. During this bug, Livestream apparently didn't record the audio from my last stream even though it was there when I was live >:/
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