#11  
Old 26th September 2012, 21:48
bailunrui bailunrui is offline
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I'm getting the problem intermittently. I was having issues about an hour ago, but now it seems fine. *shakes head* I don't know what the deal is. I hope they inform the developers that one of their recent code updates broke something.
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  #12  
Old 26th September 2012, 21:57
ZakRhyno ZakRhyno is offline
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I just tested it out in a prerecord stream and it work. In other streams and the ones I usually go to still have the same issues. I have no clue what is happening...
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  #13  
Old 27th September 2012, 15:46
benhomer benhomer is offline
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As mentioned before we would likely need to do some more direct troubleshooting to see what is happening. If you open a support ticket / update the support ticket with details on when you are available we can have a member of our team do a remote session to see directly what the issue is.

-Ben
Livestream Support
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  #14  
Old 2nd October 2012, 11:47
welltvi welltvi is offline
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Unhappy No Livestream-watching in Austria/Europe

Hi,
I find the thread about the "circuit but no video"-problem. Since a few days I have this problem also. I will make a testview for my producer-out-video. But its not possible to get a video as a viewer. And - I read the other posts with there technique-checks - this is not at my computer only. I have test it an PC and a Mac with different Internetlines; and also other PC-Users on differnet places the checked it -and everywhere is the same problem. I think first, my channel https://new.livestream.com/welltvi-a...trekordversuch have the problem, but I canīt view also not an other one, for example the Fox-Live-Stream (because this channel is all time as an Live-Feed signed).
To get the uploaded videos is no problem, but to get a livestream, its not possible...
May there is an internal-problem?
Best from Austria/Europe
Hubert
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  #15  
Old 2nd October 2012, 11:55
benhomer benhomer is offline
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Hubert,

It sounds like you may be correct that there may be some issue with service in your geographic location in Austria for New playback. If you open a New Livestream support case here (http://help.livestream.com/customer/portal/emails/new) we should be able to work with you directly to get some diagnostic information on the server you are reaching so that we can address this.

-Ben
Livestream Support
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  #16  
Old 11th November 2013, 21:20
lindend lindend is offline
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I'm also experiencing this problem, but only with live content on a specific channel.

On Windows 7, 64-bit, live and recorded content play, but the loading spinner stays on for quite a while and I often have to hit reload multiple times. However, it does eventually load if I'm patient.

On Ubuntu, I can play recorded content, but the spinner just spins forever on this channel when the broadcast is live:

http://www.livestream.com/floridaconference

The interesting this is I can play live content on other channels, just not this one. Not sure why I'm having these problems with Ubuntu, but there's no ad blocking software active.
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  #17  
Old 22nd January 2014, 21:53
Nesetalis Nesetalis is offline
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I've noticed the same issue in certain streams
if I pop it out, it works fine, but if its within the browser it never loads.
It is also only specific streams, other streams work every time.
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