#1  
Old 11th July 2013, 11:56
ShadowTails ShadowTails is offline
Junior Member
 
Join Date: Nov 2010
Posts: 5
Exclamation New Flash Player update breaks Procaster

I recently updated Flash Player and now the chat and various other tabs for the Procaster app will not load. I have attached screenshots of what the app currently looks like. I am currently running Procaster ver. 20.3.25 with Adobe Flash Player 11 for Mac.

Last edited by ShadowTails; 11th July 2013 at 11:58. Reason: More information
Reply With Quote
  #2  
Old 15th July 2013, 22:28
ZerachielAmora ZerachielAmora is offline
Junior Member
 
Join Date: Jan 2010
Posts: 2
Default

I'm having this issue as well.
Reply With Quote
  #3  
Old 18th July 2013, 23:24
Dragnia Dragnia is offline
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

I, too, am having this problem. Why hasn't this been resolved yet?
Reply With Quote
  #4  
Old 18th July 2013, 23:43
ruheed's Avatar
ruheed ruheed is offline
Livestream Producer Support
 
Join Date: Jan 2011
Posts: 98
Default

Thanks for reporting. This issue has been escalated and it's currently being investigated. We'll update you once the issue has been fixed. Thank you for your patience.
__________________
Ruheed
Livestream Producer Support
Reply With Quote
  #5  
Old 19th July 2013, 16:45
ShadowTails ShadowTails is offline
Junior Member
 
Join Date: Nov 2010
Posts: 5
Default

It would appear the problem also affects most of the flash-based applications on the Livestream website (at least, for Firefox. Crome does not give me problems). Channel configuration apps are completely blank and options to pop out the chat or video on the channel page are blank as well. I only have this problem on livestream's website, nowhere else.
Reply With Quote
  #6  
Old 24th July 2013, 00:31
PapaBruce PapaBruce is offline
Junior Member
 
Join Date: Feb 2013
Posts: 4
Default

I'm having the same issue but it broke my audio as well. I used to be able to configure it for internal audio and now I ONLY have the option for built in microphone. Please help?
Reply With Quote
  #7  
Old 24th July 2013, 19:11
maplebee maplebee is offline
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

Same problem here.
Reply With Quote
  #8  
Old 25th July 2013, 05:55
baskervwatson baskervwatson is offline
Junior Member
 
Join Date: Aug 2010
Posts: 1
Default

Same here, everything is up to date regarding version on my comp. Is there any more forward motion towards fixing this?
Reply With Quote
  #9  
Old 31st July 2013, 02:17
ruheed's Avatar
ruheed ruheed is offline
Livestream Producer Support
 
Join Date: Jan 2011
Posts: 98
Default

Hello Everyone,

We are aware that this issue was caused by the most recent update of flash version. While we are working on a way to fix this issue, a temporary workaround to get the Procaster chat working would be by reverting to previous version of flash. In order to revert, you'd need to do the following:
- Uninstall current version of flash using Firefox http://helpx.adobe.com/flash-player/..._Uninstalling_
- Restart your computer
-download and install version 11.7 using Firefox from here: http://download.macromedia.com/pub/f...25_archive.zip
-Launch Procaster and check if the Livestream chat works or not
__________________
Ruheed
Livestream Producer Support
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump