#1  
Old 13th March 2011, 20:46
LOLintertubes LOLintertubes is offline
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Angry Can't talk in Livestream chat

I haven't been able to chat in a livestream chat room. I've tried everything to fix my problem. I've even asked the mod of the chat if I was banned, but they said that I wasn't. Can someone please help?
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  #2  
Old 13th March 2011, 20:49
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jasonlive jasonlive is offline
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Originally Posted by LOLintertubes View Post
I haven't been able to chat in a livestream chat room. I've tried everything to fix my problem. I've even asked the mod of the chat if I was banned, but they said that I wasn't. Can someone please help?
What channel are you having trouble with, LOLintertubes? Are you able to successfully chat in any other chatrooms or in any other browsers? What exactly happens when you attempt to chat?

Best,
Jason
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  #3  
Old 13th March 2011, 22:11
LOLintertubes LOLintertubes is offline
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Originally Posted by jasonlive View Post
What channel are you having trouble with, LOLintertubes? Are you able to successfully chat in any other chatrooms or in any other browsers? What exactly happens when you attempt to chat?

Best,
Jason
I'm having trouble with livestream.com/catsman. The mods in the channel have said that they can't even see me in the viewer list, and that I'm not in the ban list either. If I type in the chat, I can see the text, but all the other users can't. I've tried re-installing flash, clearing my cache, and switching browsers. I can't chat in any other rooms either.
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  #4  
Old 14th March 2011, 18:23
INVESTIGATOR INVESTIGATOR is offline
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Unhappy Chat Box

I Visit My Paranormal Teams Livestream, Two Days Ago My Chat Box Went Away And I Have Not Been Able To Get It Back, It Just Says Xat, What Di I Need To Do>
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  #5  
Old 14th March 2011, 21:32
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mbaron mbaron is offline
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INVESTIGATOR,

Could you please provide a screen shot of the issue.

Thanks,
Matt
Livestream Producer Support
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  #6  
Old 15th March 2011, 17:26
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jasonlive jasonlive is offline
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Quote:
Originally Posted by LOLintertubes View Post
I'm having trouble with livestream.com/catsman. The mods in the channel have said that they can't even see me in the viewer list, and that I'm not in the ban list either. If I type in the chat, I can see the text, but all the other users can't. I've tried re-installing flash, clearing my cache, and switching browsers. I can't chat in any other rooms either.
We're not able to replicate the issue, LOLintertubes. Are you still having trouble? We've been successfully able to chat on that channel in multiple browsers. Have you tried clearing your Flash cookies? If not, please do the following:
-right click within your player window and click settings
-move the local storage setting to 0
-close, then re-open
-right click, move the storage to 100kb, save, then refresh the page.

Best,
Jason
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Old 17th May 2012, 16:26
RobbyTheChaotic RobbyTheChaotic is offline
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Quote:
Originally Posted by jasonlive View Post
We're not able to replicate the issue, LOLintertubes. Are you still having trouble? We've been successfully able to chat on that channel in multiple browsers. Have you tried clearing your Flash cookies? If not, please do the following:
-right click within your player window and click settings
-move the local storage setting to 0
-close, then re-open
-right click, move the storage to 100kb, save, then refresh the page.

Best,
Jason
I'm having the same problems, tried that, and it didn't work.
Can you please help?

/edit/ sorry, was a misunderstanding. A mod in two chats banned me in both, and forgot to un-ban me in both before signing off.

Last edited by RobbyTheChaotic; 17th May 2012 at 16:37.
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  #8  
Old 2nd July 2013, 09:28
hello11449966 hello11449966 is offline
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Unhappy

Quote:
Originally Posted by LOLintertubes View Post
I haven't been able to chat in a livestream chat room. I've tried everything to fix my problem. I've even asked the mod of the chat if I was banned, but they said that I wasn't. Can someone please help?
i'm having that problem right now only
with the brony show .-.
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  #9  
Old 2nd July 2013, 09:42
ashok123 ashok123 is offline
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Quote:
Originally Posted by hello11449966 View Post
i'm having that problem right now only
with the brony show .-.
Hello,

I would suggest you to create a ticket via the support center to troubleshoot the issue you are facing. You can use this link: https://secure.livestream.com/myacco...center/tickets
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