#61  
Old 25th March 2013, 14:32
pmelendez77 pmelendez77 is offline
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Default Spliced ​​accounts

Hi, I was a free user of an account here in Livestream, and I say I was because a few days ago I just upgrade my account to PREMIUM.

When I called to the support team to make the correct procedure (to upgrade) I think that they just made a new PREMIUN account with my information because there are some settings that are the same as in the free account, for example the synchronization with facebook among other things.

I've trying to get some help from the support line but they ask me for a PIN that I don't have with me, I also would like to know where can I find that PIN o where can I generate ir.

Thanks for you time.
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  #62  
Old 25th March 2013, 14:42
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Henry_live Henry_live is offline
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Location: New York
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Quote:
Originally Posted by pmelendez77 View Post
Hi, I was a free user of an account here in Livestream, and I say I was because a few days ago I just upgrade my account to PREMIUM.

When I called to the support team to make the correct procedure (to upgrade) I think that they just made a new PREMIUN account with my information because there are some settings that are the same as in the free account, for example the synchronization with facebook among other things.

I've trying to get some help from the support line but they ask me for a PIN that I don't have with me, I also would like to know where can I find that PIN o where can I generate ir.

Thanks for you time.
pmelendez77,

You can find your PIN on the right side of the following page: http://help.livestream.com

It will appear in the box labelled "Premium Phone Support".
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  #63  
Old 29th March 2013, 14:03
loveyou loveyou is offline
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Default I need you help

i just deleted my channel by mistake can you please help me to restored please this all about my family my channel name is ( loveyou ) thank you so much God bless
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  #64  
Old 30th March 2013, 11:37
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Henry_live Henry_live is offline
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Quote:
Originally Posted by loveyou View Post
i just deleted my channel by mistake can you please help me to restored please this all about my family my channel name is ( loveyou ) thank you so much God bless
Your channel has been Restored.
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  #65  
Old 3rd April 2013, 04:24
manoj1000 manoj1000 is offline
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i like to delete my account. can someone help?
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  #66  
Old 3rd April 2013, 04:31
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ruheed ruheed is offline
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Quote:
Originally Posted by manoj1000 View Post
i like to delete my account. can someone help?
Please open a support ticket through your support center to have your account deleted: https://secure.livestream.com/myacco...center/tickets
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  #67  
Old 27th June 2013, 08:31
tecnigen tecnigen is offline
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There is no official feature for this, you need to contact livestream support team by submitting the ticket.
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  #68  
Old 29th June 2013, 15:58
lewinru lewinru is offline
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Will i be able to make a new account using the same email if i delete this account?
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  #69  
Old 29th June 2013, 17:47
Matthew_Holota Matthew_Holota is offline
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Join Date: Apr 2013
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Thank you for contacting Livestream.

Yes, you will be able to create a new account with the same email after you have your account deleted. To delete your account, please send an email requesting your account be deleted to newsupport@livestream.com from the email address registered to your account.
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  #70  
Old 24th July 2013, 17:33
OtakuBrat OtakuBrat is offline
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Join Date: Jul 2011
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Thumbs down My account

I only joined this account in the past to record my gameplay.
I can't record my Minecraft game play on here and
I would like to have my account on here erased please.
Thanks
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